Walgreens

"Extremely rude short cashier with black hair and glasses getting her kicks out of calling customers stupid to their faces when they ask questions here"

"Absolutely disgusting attitude from the old woman with the pixie cut grey hair. I asked if i could get cash back and she says “We’re not a bank!” I wasn’t born yesterday, so i understand that Walgreens pharmacy isn’t a dang bank. I told her she doesn’t need to be rude to me, i know that this business isn’t a bank and I’m Not stupid, but it should be written in their policy that you cannot get cash back more than once. She refused to apologize and continued to belittle me when i told her she was incredibly rude. Please train your geriatric staff members to be nicer to customers."

"The worst place ever, the manager and employees were racist and ask me to leave"

"Horrible service the short employee with black hair and glasses got mad at me for pressing the no option when it asked for my phone number and threw my items to me. She said she wasn't going to apologize for one of my items that had fallen on the floor after she threw them. I wouldn't recommend checking out with her as every transaction I had with her I was given attitude."

"The short small cashier with glasses and long black hair is one of the rudest store employees I've ever encountered. I'm not from around here, and it was my first time at this store, so I didn't know the "protocol" expected by this cashier. I've been to Walgreens, where I live, and the cashiers are very friendly and greet you when you walk up to the counter. Anyway, I approached the counter where this cashier was standing, and she didn't look at me or greet me in any way as I set my basket down. As I stared at her, I noticed she was looking everywhere but at me. She never says a word to me for like 30 seconds. I was absolutely confused, so thinking maybe she was in training or a greeter or something was wrong with her, I picked up my basket and moved it over to the next cashier (an older lady with gray hair), who was absolutely fantastic. She apologized profusely for the other cashier, saying I had to remove the items from the basket for her to do anything or acknowledge me because of the plastic barrier. My hometown Walgreens also has plastic barriers, and they just reach around. As a customer, you sometimes don't realize what a person's capabilities are or what's expected, and sometimes don't even think about it. You certainly don't expect poor customer service and no greeting or a cashier purposely and obviously taking a stand, so obviously, I'm not the only one who doesn't realize this. Anyway, my 2nd cashier was lovely and actually a lot more efficient, evidently, than the first cashier. She is the epitome of customer service but shouldn't have to apologize for the first cashier. I did notice that the first cashier now had a customer who did know the "protocol," and she went on and on about how thankful she was that this customer knew what they were doing, obviously being VERY sarcastic towards me. So I pointed out how my cashier knew how to treat all customers and had excellent customer service skills. Now the first cashier was talking under her breath to another customer where I couldn't hear her, and the entire incident was just so unprofessional. I'm here for four days and will not go back. As a cashier, you must have good customer service skills, or you will drive customers away. I can't think of a job where you can get away with treating customer's the way she does for long. Despite what this cashier thinks, customers aren't out to get her and don't purposely try to make her job harder. Try being nice; there's a concept. So pathetic."