Smith's

"This is the worst smiths in the city. They always have carts full of items to be stocked sitting in the middle of the isles. The employees are rude and do not know the meaning of customer service. Today I walked up to a checkout where the light was on indicating that it was open, there was a customer with items on the conveyor belt. The checker decided to yell at me at the top of her lungs “I’M CLOSED” as rudely as she could. After checking out at another line she was at the front of the store laughing and socializing with other employees. Get your employees some customer service training or lose business."

"Unfortunately they are really bad at pricing at this location. Several products on the shelf contain no accompanying price tag, and are often mislabeled. Tried to purchase Christmas Candy at the listed sale price, it rang up for twice as much, and the employee basically told me "it is what it is" and that I'd have to pay the price it rang up as and not what the price tag on the shelf said. Just one of several examples. Also, if you want to buy beer and are with another person, they will not allow it unless all parties present have ID and are over 21... they tried to deny me the sale based on my 35 year old wife not also having ID (even the state liquor stores dont do this). Basically, they just present random hassles at the 21st south location Also, Butcher block never has anything above USDA Choice beef, and they get extremely grouchy if you ask them for something rather than just grabbing whatever is on the shelves"

"Not nearly as well stocked as other Smith's. Produce shelves are dismal with the better-looking produce going to Smith's in richer parts of the city, forcing a healthy food desert in Sugar(hood). But there's plenty of bags of unhealthy foods, fully stocked and quickly replenished. 12 years I've been shopping here, but always looking for reasons to go miles away, to better Smith's, elsewhere. The homeless issues in and around the store have gotten much worse with the tripled rents around here versus 4 years ago. There are now roving packs of hobo's flowing through this area at all times of the day and night. This is now an area where everyone can clearly see, but nobody mentions: lock your car! For years now, there's still the guitar-playing busker with the awesome cat at the front door. Spoiler Alert: giving him anything and saying "it's for the cat, not you"... he will use it for himself. Now I just grab a can of wet cat food for it while in the store, and if the guitar player wants to eat that, then more power to him. His guitar playing is awesome, but not as awesome as a cat-food eating guitar player! Now I can't STOP thinking about that... Smith's, if you can get the guitar player at your front door to start eating cat food and playing some good music, I will gladly change my rating and come back daily for that show! The bakery inside. There's never a large selection of baked goods, with everything looked like it was baked at other Smith's, then transported here. The deli counter is rarely occupied, but the employees are usually nice. However, they've become too reliant on packaging up everything, adding to the plastic waste this store produces. Overall, if you can easily go to another Smith's, do it! In a pinch, this place works. 55% positive rating."

"I’ve been coming here for years. This will be the 3rd time in the last 15 years that I’ve lived in the neighborhood and this place has consistently provided great produce and food selection, clean and organized aisles, and friendly and courteous staff. I recommend and will be back."