Dollar General

"The manager there is awful. Chase, or whatever his name was, was extremely unprofessional. The lady at the check out was sweet and did all she could. Tall and African American, I didn't catch her name. About 5 minutes into our shopping Chase went into the back and about an hour later he finally came back out after her calling him for about 30 minutes. The checkout line was completely backed up and looped. He was pandering looking in the back for dominoes of all things. She kept calling him on the radio, which I know she was using right, but he made it seem like he didn't hear a thing. Along with the fact the store was a mess. Boxes strewn out everywhere, and supplies on the floor and carts blocking areas because they hadn't unpacked them. According to my boyfriend, who's gone to this dollar general multiple times within the past few years, it's always been like this. The store was overall very dirty."

"I read a lot of the reviews prior to writing this one. I agree with some of the concerns that have been expressed. I have had multiple online orders canceled without notice and I do think the store needs more employees as well. My rating is mostly reflective of the employees and manager of the store. This store specifically is cleaner than others I have been to. They have everything I am looking for when I go there, but even with cancellations and sparse employees in the store, the staff is absolutely amazing. I had an incident with a Dollar General employee who, does not work at this store but was working at this store the day I went shopping there. The incident itself was extremely upsetting. I went to the self checkout register. One of the regular employees was replacing the receipt paper on the register I went to use. Standing there waiting for her to finish, she could see I was about to cry. She asked me if I was okay. I proceeded to explain to her what had transpired 10 minutes prior involving an employee there. During my conversation with her, I really tried hard not to cry, but I was a mess because of the incident. This employee stopped everything she was doing, listened, genuinely comforted me in that moment and gave me the general manager's personal number. I contacted him and he initiated an investigation into what had happened at their store. During this time he communicated with me several times and handled my complaint with the seriousness it deserved. I recently visited the store for the first time since the incident I spoke of. There was new employees who were amazing to deal with. Sometimes you need to remember the issues in a store have nothing to do with the employees or management. They are only doing the best they can with what corporate has given them. I won't shop at any other Dollar general. This store has shown that they truly care about their customers and will do what they can to help you in any situation."

"If I could leave a 0 star review I would. I walked in to the store tonight with the manager or shift leader outside on her phone, inside there is a gentleman at the register cussing to all the customers in the store because it wasn't his fault someone came behind the counter I guess? He kept dropping cuss words left and right too all of the customers making it very uncomfortable. Talking about if there was or wasn't a god, allah, or budah. I get into my car to look out and see yet again the manager/shift lead on her phone again. That is after she went back inside instigated a little more by repeatedly telling him don't let people behind the counter, arguing with him and walking back out. Jim and his shift lead made this encounter extremely unfamily friendly and quiet frankly I will not be coming back to this store. It is ridiculous that I come to spend my hard earned money here and this is what the customers are met with. Absolutely unacceptable. And then they leave the entire store unattended while they argue outside."

"This place. I walked in with a purpose to find one item. I’ve shopped here before, so I had a general idea where the item should be, I got halfway through the store and turned around to leave because of how messy it was. There’s really no reason for it to look this was. I went right down the street to Dollar Tree. No mess, easy to find items. This store should really consider cleaning up their act."

"Ths store manager was very helpful, unfortunately, as I was checking out i asked the cashier if my coupons would work on the self check out and she ignored me. I told the lady shopper in front of me that the cashier must not have heard me, and she looked at me and still didn't answer. She looked very unhappy. I liked the syore otherwise, but I probably won't shop here again (in case it was due to my nationality) it makes me uncomfortable."