DSW Designer Shoe Warehouse 7000 West Alameda Avenue, Lakewood, CO 80226

"I ordered online to pick up at this location. Never again. It has been over a week and I haven’t even been notified if my order has shipped, the call center can not provide tracking information either. They keep putting me on long holds despite me saying to not put me on hold. The customer service in their call center is pathetic. The website doesn’t provide any info on the order status nor was I notified that part of my order was cancelled because they can’t fulfill it. Horrible customer service."

"Update your hours. They're never correct online. It shouldn't be this hard to shop there within your scheduled posted open times, however, this is never the case."

"I went to the Belmar store after seeing the ad on Facebook offering 25% off. After finding the shoes I wanted, the store associate, Denise, told me she couldn't apply the discount without a bar code. I told her the promo code but she said She wouldn't be able to use it. There is no bar code! So I have to go home, order online, and pick it up tomorrow now. What's so sad us she could not have cared less. For this poor of service, I'll just order from Amazon and get them delivered to my door."

"Pretty good selection. Normally I have most sizes in stock. I was looking for a particular gym shoe and the associate was helpful. I like the clearance area because I tend to see a few things that are a good price. With all of the inflation lately it's good to see a nicely stocked clearance rack"

"Got exactly what I was looking for and employees were extremely helpful. I prefer buying shoes in store so I can try them on and walk around in them. Not only does my shoe size vary between brands, but I like to make sure they aren't too heavy or narrow as well. Employees here deserve some nice holiday bonuses for the quality and diligence of service they provide."