DICK'S Sporting Goods

"Cherisse, Ashton Rocio and Jose were extremely generous in helping us with our purchases. It was snowing and the store became temporarily closed, however, due to us not living here and having verified that the store was opened and took a Lyft to their location, they still allowed us to come into the store and buy our much needed items. The store manager even gave us 10% off for our inconvenience. Wonderful customer service! I highly recommend this store to anyone. Thank you!!"

"This store is terrible at keeping their stock updated. Just today I’ve tried placing two online orders for items and then get a message they are no longer in stock. So then I get charged and have to wait 3-5 days for a refund. It’s not that hard. Keep up with your stock."

"They have some hockey gear but it's the last place you should ever go to look for it. Found one decent stick, set it aside for a minute while looking at the extremely disorganized gloves. Turned around and stick was gone. On my way out the door I saw an employee trying to stick-handle a puck with said stick. What a waste of time."

"Really terrible dressing rooms. There is no shelf or bench. So there is no where to set your phone or keys or purse while you change other than the floor. Then, there is a pendant style light that is lone light bulb hanging in a basement quality, and it’s not even centered in front of the mirror. The light is completely off to the side from the mirror, forcing you to step out of the dressing room to get minimal LED lighting from a tri-fold mirror in a public space. Honestly. When people are trying on $140 Nike leggings the very least these stores could offer is an adequate space to try on and actually see the clothing."

"Walked around for about 45 minutes and was completely ignored by the staff. No one bothered to offer any assistance or even say hello. To make things worse, there was an employee downstairs who was too busy eating her sandwich and smoking her vape pen right in front of customers. When I finally found her and asked a question about an item, she had no clue and I had to guide her to the booth. It didn't end there - she then walked me up to the main desk where I asked the owner about the item and its price. The owner couldn't even identify the vendor and accused me of tampering with the price tag. Fed up, I left the $200 worth of items I had already chosen on the counter and walked out. I used to go to this store at least once a month, but after this terrible experience, I'm not sure if I'll ever return."