The Lodge Casino (must be 21+)

"i want warn everyone to know when you come to the lodge casino to play the roullet games . you have to becareful because they have to installed the machine very professionally to steal your money quickly , that happened to me when i bet small amount and then the machine automatically encreases the large bet amount and the machine spin very fast doesn’t allow us to clear then we easily lost money with out betting plan I called the manager and complaining about the roll machine making error but they didn’t care . I even told them they could check the camera but they didn’t believe me and they didn’t gave me money back . The way manager talk is very unprofessional and disrespectful to customer that’s makes me very upset they don’t know how to do the business they will lost customers . don’t go to this casino"

"They're Buffet is a great value for $27 we had prime rib right at 11:00 and it was outstanding. There are lots of food choices and they bring the food out often and have a Carving Station where you can get a lot of different menu items. The table surface is good and the place was uncrowded and pleasant. I also want a little bit of money here to cover my lunch which always makes for a fun day. There's plenty of parking right across the street and underground as well"

"I was playing blackjack and the dealer kept telling me to hit or stay like I don’t know how to play or something. When I didn’t listen to her she became aggressive and snapped at me telling me that’s not what I’m supposed to do? What? I’ve been playing blackjack for years and I don’t appreciate being told how to bet or play! Is the game rigged at this casino? I would say so. This place use to be fun but I’ve noticed a definite decline in the way staff acts to their patrons and it’s unfortunate and unacceptable. I felt like they act like your money already belongs to them with no regard for customer service. Also the slot games were dirty ( old drinks left behind with smudges and grime on slot surfaces) also with missing chairs at a lot of them I hope people wake up and stop supporting this casino. I know I won’t be back, when staff treats you like they hate you there is a very bad dysfunction in the way they practice business ethics."

"I have frequented this casino many times. The last two times I've been here I have been disrespected beyond measure. I was cut off from gaming and told I was intoxicated (I had two drinks over a 6 hour period). The security walked me to their front lobby told me that I had to get a room and told me they would give me a "deal" and charge me $160 for a night. After I've spent thousands at their establishment.... I politely declined and left. I gave them another chance. I came up again tonight, lost easily another $1,000, and the bartender demanded $3.75 for a drink when I was told to go to the bar to get a free drink after hours and hours of gaming because the cocktail waitress had not come around. I explained what I was told, and the bartender stared me in the eye and said $3.75! This place is the absolute worst. You can spend hours gaming here, and your entire paycheck, yet they treat you like a second class citizen. STAY FAR AWAY!"

"I went to The Lodge Casino on New Year's Eve (12/31/2023) with my sister and mother. We had a blast playing slot machines, the panda machine, and video poker. The staff were friendly and helpful. Waitresses came around frequently to check if we wanted free drinks. Yes, free drinks if you are actively gambling. As a card holder, I received $10 of e-cash for free. You can use e-cash in any of the machines. They have free valet parking. They keep the casino clean. You should check it out the next time you are in Black Hawk, Colorado."