Shoe Palace

"They had the shoes my doctor wanted me to wear .. thanks"

"Today I came to get some shoes that costed $180 size 6.5, but then I saw other shoes that were cheaper and asked for the same size and he said they didn’t have them, after that I left and had my mom go back in and ask for the cheaper pair, same size and apparently they did have them that time, this is unexceptionable I can’t believe they would try and sell me the more expensive pair when I told them I wanted the cheaper ones that they did have, but they told me they did not have them. Not buying from here again if that happens, worst place to go shopping for shoes, please don’t go shop here!!!"

"I literally applied like 2-3 weeks ago . They make u turn in ur social security and ur ID for them to not even call you and let you know when you start. I’m not the only person that this has happened to, the same thing happened to my friend . When I called they just said they were going to get the manager and they hung up. I never got a call back nor an email. Very unprofessional."

"Stopped in just to look saw a pair of all black air max. Price was 74.99 looked at 3 other pairs, 2 being same with the newer bigger air pocket. The associates where helpful in finding a pair that fit my fat feet. I go to ring up and they pop up at 119.99. I explain that all the shoes I looked at were priced at 74.99. The associates check and inform me they're priced wrong. Well that's fine but you have 2 priced wrong. Rather then adjust the price for inappropriate pricing the kid says I can do 10%. With that's only 12$. He was unwilling to rectify the mistake so I walked. Not bad kids by any means but this is why folks are moving away from retai and ordering everything. ."

"I called the store today because I had a question. My question, is an online order returnable in store? Simple right? The sale associate didn't know... place me on hold to get her manager who was helping a customer. After 2 mins, the sale associate says her manager would be with me shortly. Okay, 5 minutes gone by..... 10 minutes..... 15 minutes on hold and nobody....... No manager, No help, No answer. This is at 11am on a Wednesday....busy??...... I've been in the store in person and the employees are more interested in joking with each other than helping a customer. This store should of just stay in Las Vegas. P.S. Their website/online ordering is worst believe it or not. Never again, will I buy anything from Shoe Palce. This rating is strictly base on the store at this location."