Walgreens Pharmacy

"All I can say is WOW!!! Several people working. Several people waiting in line. Not 1 employee acknowledged any of us. One of the even walked through the few of us waiting. He then turned around and went back inside the locked door and right back out. Not a glance, a smile, not a we will be with you shortly. I'm not sure why people who work with people don't smile or anything."

"This pharmacy came to my rescue after the location on Iliff and Chambers closed early and turned me away. So grateful for the great customer service on the phone as well as when I arrived at the drive-thru to pick up my prescription. I could tell they were busy but they still helped me so quickly and were kind. The other locations should take notes."

"Save yourself the headache people, and don't bother going here! I have had now multiple bad occurrences, across the years with them and simply answering the phone. I recently called, as I hadn't heard any status of my prescription, my doctor had filed for me almost 5 hrs earlier. The automated system told me they didn't have any prescription for my phone number, which was wrong, so I called to get a live person. Well I was put on hold, with 2 people in front of me, then it dropped to 1, then it was me. At this point I was on the phone for maybe 30 mins. I continued to wait for my turn but it never came, constantly on hold. Finally I gave up and drove to the Pharmacy, waiting in line for about 15 mins or so. When they finally called me up, I threw down my phone in anger. I had been on hold for almost 100 mins, to NO answer. I was given the usual "we are short staffed", which I get, fine. But they had no problem answering the phone for the 2 people in front of me. I hated to be the jerk, I really did, but this is ridiculous. I thought after a year or two after the spike in COVID, they'd be back to operating like they used to, but no. Save yourselves the headaches, there's a pharmacy near by, called APEX Pharmacy. I should have had my prescription sent there, because the lady who works it (sadly her name slips my mind), is awesome, and helped me out once before when I had an issue like this (even waiting on hold for over 90 mins with Walgreens to get my prescription transferred, and then realizing they were still trying to bill me for an unfilled prescription)"

"I happen to go in your E. Mississippi Walgreens' location on Black Friday (afternoon) with relatives running some errands. At the time of waiting in line there was only one cashier ringing customers up and more than half a dozen customers in line ahead of us. After waiting 5-10 minutes and seeing the manager come out twice. I thought surely that he would open another register after seeing the long line. There was one employee stocking the shelves near another register and another employee walking around. I was puzzled why one cashier had to ring all these customers up without any assistant from the manager? After seeing the manager the third time I ask if he could open another register because of the long line. The manager finally sent out another cashier in the photo department, Michael. Michael was a bit rude to one of my relatives when she was about to checking out, which escalated the situation of already tense moment of waiting in line. In witnessing this first hand the store needs improvements with their customer service and management. Not a store I would recommend to go to."

"The drive-through is almost never open, you can rarely get anyone on the phone (the one time I did manage to talk to someone, they couldn't even help me because the computers were down), and it took so long to get help with a prescription transfer that the prescription expired and couldn't be filled anymore. I will do my best to avoid ever going back to a Walgreens and recommend the same to anyone reading this."