Desert Vistas Apartments

"Mercedes and her maintenance team made my whole moving process amazing , I had no problems and communication was outs! She made sure to give me all my options and go with what worked for me and within 3 days I was able to move into my new home !! Thanks so much(:"

"I just moved in and Mercedes is super sweet and amazing! Very helpful and knowledgeable! Minor things that need to be fixed as well as washer/dryer. Place has a lot of trash but super quiet. Nice place my first couple of days. I just don't know what else is to come. Hopefully things will get fixed soon."

"This is how you gave me my apartment when I was originally supposed to move in. Mercedes you left me homeless for almost a week with my stuff in a U-Haul. You promised to pay my U-Haul, give me a month free. By law you HAVE to Prorate my rent and you also offered me a free month due to your negligence Mercedes. you did not prorate my rent. And now you were saying by giving me my month free that is including the U-Haul that is not right. Yesterday you promised me to make this right and today you are saying that you are unable to do anything and to contact another manager the fact that families trust you is scary. I see exactly why are you did not wanna write to us in an email or write this on paper. You are disgusting and you are a liar. DO NOT MOVE HERE."

"The office staff was indifferent on issues we were dealing with. The office staff also took it upon themselves to leave or be present based on their own preference regardless of office hours (which made time sensitive issues aggravating). The grounds were poorly kept, the trash on site was constantly overflowing, animal feces scattered throughout the grounds. In the one year we lived there the back pool was never opened even though the office staff assured us it would be open “soon” never giving a date and consistently avoiding the question without directly addressing the issue. The images on the website as well as Google images for the complex show a playground for children, although there is no playground. When applying for an apartment a tour was not offered, on “photos” of the apartment. Dirty dishes were left in the dishwasher as well as the drawers in the kitchen. Also during the application process I was assured “if you encounter an insect problem, simply inform our staff and we will add your apartment to our schedule!” However, as soon as we noticed a roach problem we reached out to the front office multiple times for support and they either did not get back to us or told us no. Zero out of five stars."