Bonanza Garden Apartments

"I am not a tenant,but I have a family members that reside here. This experience is based on my family members venting their frustrations to me.Let me begin with the managment. Horrible customer service! They do not return voicemails, they never pick up phone calls. They DONT comply with their "Days/hours of operation". SO it is extreamly difficult to get ahold of the manager on premis. My family member was denied the managemnet company's phone number to submit a formal complaint. My family member has submitted unlimited requests for pest control services ,without success. ( these buildings are infested with roaches) Additionally, its is very dificult to find parking in the complex. Apparently, they have a tow service company but they have yet to see them patrol the lot. There are no "towing signs" anywhere as well. Therefore, its a hassel trying to find a parking spot every evening. Furthermore, there is an apartment where there is more than one family living in it. These ppl have loud parties and the men urinate outdoors, knowing that there are children outside playing. Management was notified various times, but their response was that they, "Need Proof". These residents arrive after the office is closed and nothing is resolved.Also, the emergency maintenence line never responded after a voicemail was left. They should invest in making the rest of the apt buiIdings look as nice and presentable as the main entrance. I understand why most of these reviews have a one to two star rating."

"This place is a DIVE and the managers DO NOT enforce even basic rules fairly. They let people they like party loudly at all hours of the night, do nothing about people littering all all over the place, etc. And on top of it all they keep hiking up the cost of the rent here without fixing any of the very serious structural problems in the units, but they do try to kick people out for calling them out on their bs! Be warned!"

"I lived there for almost a yeah and the place is infested with bed bugs and roaches. The leasing office steals your rent money and tries to evict you. When you try to leave they rush you out of your apartment."

"Bed Bugs that they took 6 MONTHS to get rid of. I finally had to pay an outside company to get rid of them. Bonanza Gardens had no sense of urgency or importance with this infestation AT ALL. They tried to get rid of them FOUR TIMES with no success. They were rude and unreliable throughout the ENTIRE process and discounted me a measly $50 off of ONE MONTHS rent. DO NOT WASTE YOUR MONEY HERE!"