Walgreens

"This review has nothing to do with the actual employees inside the physical store. Walgreens pharmacy “call center” and the corporate yahoos that make managing mental health a literal nightmare need to try and use their own systems for themselves or their families. Put aside the medicine shortages, insurance copays, miscommunications between pharmacy and doctors and patients- this chain is HORRENDOUS when it comes to helping their customers and patients. Between the three Walgreens in town, East Broadway isn’t the worst of them. I’ve just had to deal with this one most frequently. Never. Again."

"Good customer service would include helping a customer find a coupon on the Walgreens app. Instead of lecturing the customer to down load all the coupons that they are going to use before they stop into the store... Not just once but three times the employee repeated that they frown upon standing in line and clipping the coupon. Didn't plan on stopping into the store just happened to see it advertised on a sale tag under the product. Ended up not being able to use the coupon. She could of helped me... Walgreens on East Broadway at 11:00pm on November 21st..."

"If I could give the managers , esp the manager working today a negative star I would. I have never felt so disrespected for another person, esp an employee! He was rude to her, gave me and her both dirty looks because he had to get his lazy self up and go to the back to get change . Was mad that she isn’t telling customers to stop using 100s, looked at me and said “we will not be accepting these anymore” which is fine because I will GLADY take my business somewhere else. If you can’t do your money order RIGHT then maybe you shouldn’t be doing manager duties AT ALL."

"Very poor staffed not trained at all. Can't find anyone in system can't fill prescription after 36 mins on phone with staff. I will no longer ever use this store , maybe they should train or take extra time and learn from other store. 132nd and center found me in 5 mins and said they will have it filled and ready in 15 mins. Took me 20 mins to get there and it was ready no wait"

"This review is for the pharmacy. My daughter needs daily anti-epilepsy medicine that is critical she not miss even one dose. Because of this, we will now be switching pharmacies after multiple issues with them billing her insurance inaccurately and making it very difficult to correct. When we are dealing with such vital medication, I would expect more attention to be paid to the dosage, quantity, and number of days. Especially when the issue has happened before."