WoodSpring Suites Reno Sparks

"Everything was great during my stay. Room, kitchen area and bathroom were very clean. Very quiet, no one bothered me which I loved. The staff was great! My only issue was the bed...not very comfortable but for the price it's ok...I still got sleep!!!"

"0/10 Pubic Hairs and Boogers in my room along with a lazy rude supervisor that didn't seem to care. I booked a room for one night. When we arrived, they checked us in and when we went to the room it was someone's room. Yes we walked in on them.. We apologized and went back to the front desk. The very kind woman up front, apologized and said her system messed up and gave us a new room. We went into the room, and it was gross.. pubic hairs and regular hair all over the comforter, boogers stuck to walls, yes there was a booger stuck to the wall near the lamp. I went back to the front deck, and requested a refund. The front desk woman was very nice and said the supervisor should be able to do it because something about she refunded a guy from online because after he smoked pot outside he smelled like pot and didn't want that smell in her hallway. Because i had booked through an online service the supervisor refused my refund and told me to contact the online service. I called them and they said they could only refund if the hotel would email saying that they were canceling the reservation and it needed to be done that night. The supervisor refused because she was not on the clock. Fine and dandy, your not on the clock, have your employee do it. The online place would not refund because it was not stated that night it was cancelled by them."

"When u have to start all over really fast it's a good long term living. I work 18 hour a day and I have kids. It's a sade place. So I am not to worried about leaving kids here. Everything was great here I will recommend to friends and family"

"I never stayed.. there was no one at the front desk. So I called but they wouldn't help me over the phone to book a room, but they said they had rooms available for me to book online. But then when I went to book a room through reservations online, they said they were sold out. The front desk staff is just the rudest I have ever dealt with in my life. I most certainly will NOT ever try to book here again. I dont even want to put this as a 1 star.. I actually want to give a -5 star review. Horrible. Just horrible.."

"My sister is staying not me but so far she has had a good experience.. They upgraded her room. The staff isn't always at the front desk but is available by phone. I believe management lives in the building. Super easy access to the freeway I-80. Works as transitional housing or if you are an out of town worker. Clean, don't tolerate noise, drugs or mischief. Mid range prices."