Home2 Suites by Hilton Phoenix Avondale

"Nice and quiet. The staff was very friendly and accommodating. Free breakfast was okay but you cannot beat free! I would highly recommend to anyone looking in this area. I felt very safe!"

"I still add 5 to the overall rating because 1 employee will not affect the entire brand. The night clerk/manager was very unprofessional. I don't nitpick. So, last night we checked in. Meanwhile, my husband is doing so, I go get a hot tea (Chamomile) for bed. The dispenser read 'Hot H20' It wasn't even lukewarm. Okay, no biggie, I'll warm it up in my room's microwave. I let the Gal clerk (9:30 p.m.) know "The water is cool FYI for the next Guests you may want to fix it". She didn't seem to be interested in knowing. We get to our room and I wash my hands and a stench comes from the sink. I turn the disposal on and not working... I call downstairs and let her know not an emergency just FYI to relay to maintenance about the room for the next guest. Again, I just don't think she cares for 'Hilton's' guests. MAYBE better training for her is needed. Thanks again for having Hilton continue to be clean and available for us travelers. It's nice to have us enjoy comfortable accommodations. Till next time, safe travels~"

"98% of my stay was amazing, just a small hiccup. The breakfast was great, a great selection overall. Loved being able to have waffles every morning. Would suggest more meat options, there was only sandwiches with meat. The location is great, so many store and restaurant options nearby. The staff was so great, especially the front desk staff on all shifts. They room was super clean, my initial wipe down proved this. My only issue was the heat was out in my room during my stay, they attempted to fix it and it was not fixable so they offered to move me to another room. I refused the offer as I was already comfortable, which takes a lot for me. I asked what could be done as far as compensation and was told it would have to be points since I booked with a 3rd party, okay that was fine. What was not fine is that the amount of points I was given was not what was discussed and the points are not worth much of anything, which I did not know at the time. Lastly cell-phone service is not that great, more than likely due to congestion in that area."

"I love Home2 Suites. It's my 1st choice for any stay that involves multiple nights. Having a full size refrigerator, a kitchen sink and lots of drawers, cabinets and a closet really makes an extended stay more comfortable. Hotel staff has always been helpful and friendly. Breakfast includes proteins (eggs/ sausage), yogurt, lots of breads and muffins, cereal, dairy, juice, and this morning, MY favorite, oatmeal (and not the instant out of a paper packet kind!). The rooms are so much larger than most other hotels. I am comparing these to "ordinary travelers". I can even have friends visit and we have a small sitting area instead of everyone perching on the foot of beds. Home2 Suites is a great chain. I have stayed here in AZ., MN., ND., and TX."

"This hotel ticks all the boxes for me. The service is very good. I booked a room online only about an hour before arriving and some error in the system prevented me from using the app to check in and get the room I wanted (2 queens). The desk clerk was very helpful and made sure to get me into a room that met my needs, even though the one I wanted was sold out. The room itself was immaculate and well-appointed for the price. The bathroom includes amenities like shampoo, shower gel, and lotion, which are much appreciated. The best thing about it is that the A/C goes low and cold, and it has a setting that allows you to keep the blower on all night. I love that, especially in an area where you may hear traffic noise at night. I slept like a baby! I'll also say that the location is great - very convenient to I-10 and many stores and restaurants within walking distance."