Walmart Supercenter

"I needed to buy a few pairs of jeans, they refused to let me try them on in a dressing room and surprise they did not fit. Also I needed to buy tubes for my bike tires which happened to be behind glass so I had to go to the game and fish section to ring that little doorbell thing for assistance. It took them HALF AN HOUR to get to me. At about 20 minutes a worker did walk by but refused to help me saying there was someone else coming. Screw this place"

"Online/pickup ordering is a joke. Ordered items online, received confirmation email, pickup would be ready two hours later. When I arrived employee could not find my order. Said “they are probably out of stock”, “her hand held device only does grocery orders”Another employee said “that’s Walmart for you”.. I was not looking for excuses just needed my online order I paid for. The manager had to get involved, she couldn’t find my order, gave her the order number, still nothing. I had to grab items, pay for them and cancel my order online. I’m beyond speechless on the flawless customer service displayed by these fine employees.. You had four employees at this point who could not find my order, didn’t help with any kind of solution other than me getting my own items and going to stand inline to purchase items. I’m fine with that. But why have online at this point? I had no explanation as to why two associates and two managers dropped the ball. I would not recommend ordering online."

"Still out of many things that before COVID they were plentiful. Put more cashiers back to work. I don't work for Wal-Mart and don't get paid to do your work. Self check-out."

"They accidentally returned my gift receipt to the original person and said there was nothing they could do about it. The cashier name was Sara and not one time did she apologize. Eventually the manager came out after I was told the manager was the one that said they could not fix their mistake and was able to give me a refund but I had to give them my license. They told me they were giving me a favor and not once said sorry. Now the person who got me the gift will know I returned it and there’s nothing I can do about it."

"I have used their pick up service a few times now but items aren’t picked with care. Such as fruits and vegetables, the pickers definitely need some training and management should oversee quality of the orders. They also never pick up the phone. You can call at different times on different days and nothing they will let it just ring. I tried calling through the store number and select grocery pick up and forget it.. phone will ring 3 minutes until someone picks up and doesn’t say anything which very unprofessional and rude. I live close to this store but I will rather keep driving to the Estrella Parkway location the pickup team is much better and nicer and the inside of the store is also much bleaker and better stocked."