Fix Auto Glendale

"From setting up an appointment, to dropping off the car and picking it up, everything was smooth as could be. My car was there for awhile because it needed special parts that took a while to have shipped. They kept me posted regularly what was going on, when the car was almost ready, and on."

"I am extremely disappointed with the service I received from Fix Auto Glendale. I brought my car in for repairs following an incident, and initially, the process seemed smooth. However, things took a turn when I requested an additional dent on the right rear door to be included in the repair process. Instead of handling the request professionally, Fix Auto Glendale decided to email my insurance company requesting a double review of the entire claim, including damages that were already approved. Their email contained inaccurate information about the damages, suggesting they may not be related to the incident. This unnecessary delay and uncertainty in the repair process have caused me significant stress and inconvenience. Additionally, I was surprised to see that Fix Auto Glendale claimed the damages I mentioned did not appear in the pictures, despite clear documentation provided during the initial assessment. I expected better communication and professionalism from Fix Auto Glendale, especially considering they are a reputable body shop. I hope they improve their customer service and communication practices in the future to avoid similar issues with other customers. I urge potential customers to thoroughly review their experiences with Fix Auto Glendale and ensure clear communication before proceeding with any repairs. My experience has been frustrating, and I hope others can avoid similar issues."

"Friendly staff! Professional team ready to help you with your needs! This place is amazing! Made my car brand new again!"

"I was in an accident and my insurance gave me a list of places to go and I chose Fix Auto. The staff was friendly courteous they gave me an estimated time my car would be out and gave me weekly updates via text mail always kept me informed and when I got my car it looks fantastic on the side that wasn't damaged a piece of the plastic was a little out of place and he took the car back in and they popped it right back into place for me and that had nothing to do with the accident I couldn't even tell the car had been damaged at all! so I rated them five stars for their proficiency their courtesy and the job they did, it was awesome it looked like the day I bought it! I would recommend you all to anyone looking to get their car fixed after an accident. Thank you fix Auto"