Western Dental & Orthodontics

"Stop do not go here! My mother has had to pay for a ride twice to get here for her scheduled appointment and both times the dentist was not even there. No phone call ahead of time or anything from them. This last time the woman at the front desk tried to send us to another location but then confirmed they were closed. Not sure how this can even be called a business."

"Do not go here. They told me I needed a root canal. They started the root canal, then stopped and said it was too deep and I needed a specialist. The left the tooth open which ended getting infected while waiting for the specialist. Specialist charges ridiculous amount, which insurance paid all but $1200. I set up a payment plan, which I paid off over time. Now 3 months after my last payment, they are harassing me for more money. 6am, and all through out the day. When I confronted them, they said I had to go to my original office and get the records. Well, they closed. Not just for one day, but a whole week. And I'm still getting harassed. We are exploring legal action"

"I always have a great experience with the team at my Western Dental. The staff are fantastic, they care about you and it shows. They have empathy especially when in pain due to a broken tooth! I recommend them, especially the office on Main Street."

"Showed up for my 3:00 apt at 2:45. Waited an hour to be called back. They took my x-rays and sat me in a chair. Waited another 45 minutes and decided I’d try my luck elsewhere. Lots of people waiting in the lobby, but didn’t seem very busy in the back so don’t know why no one was being helped. I’d like to add that I am a dental assistant, and due to being understaffed I often take on many patients by myself. None of them have ever had to wait close to two hours to be seen. Ridiculous."

"This is the worst dental office I have ever been to. I came here because I recently moved to Arizona and was told by my previous dentist that I would need a root canal. After looking at my X-rays Dr.Colins told me that a root canal wouldn’t work and we would need to do an extraction. As soon as he left the room a dental assistant told me to go get a second opinion. I ended up going to an endodontist who did the root canal the same day with no complaints. I went back to Dr. Collins to get a crown put over the root canal and he was still insisting on doing an extraction. I immediately scheduled an appointment at a new dental office and they put a crown on the same day. A month later a receive an email stating that I have a balance of $441 for a crown that I never got. I have been receiving calls everyday for the past 2 months from this company trying to collect a payment for a service I never received. I’ve spoken to multiple people and this issue has still not been resolved. Please save your self the headache and go somewhere else."