Guaranteed Truck Service

"I had front brake noises on a 34' Class A motorhome. An auto/ ATV/UTV technician friend contacted Guaranteed for me and spoke with Billy Parkinson, service advisor. His feedback - I'd be well pleased. (I was). Took motorhome in Friday AM, did a test drive with Billy; by afternoon they had the motorhome on jack stands, all four wheels off and identified what needed to be fixed. I went in that afternoon to see things. Billy asked how much I knew about disc brakes - I said "A little", actually a lot. He walked through how disc brakes work, the fact that the pads had completely worn through (no worn pad warning on this chassis, unlike every car) and trashed the rotor plus the caliper where the piston is held. He also showed me where both front rotors were cracked and needed to be replaced. This took at least 10 minutes! Said I was planning to leave town with a group of friends on the following Thursday - could they have it by then? "Assuming we can get all the parts, we should." Post-Covid, even standard Ford chassis parts may not be available. Picked up the RV Tuesday afternoon. Oh, by the way - they kept the motorhome inside the whole time! Re cost - the whole job took 8 hours - less than I would have thought. Their labor rate is pretty much the standard these days. Unlike a prior experience with Sanderson Ford Truck where they marked up the part prices beyond Ford's prices, the prices they charged for the parts looked like Ford MSRP or less. Short story - I grade hard. I'd give them an A."

"My RV broke down in 100-plus degree heat, in Payson, AZ. Road service towed it to Guaranteed Truck Service for repair. Worked with Billy who was extremely helpful and professional, problem was a cooling fan motor clutch. Once the problem was found, the clutch was ordered and installed in a very timely manner. As an aside, I assumed my RV was sitting outside (why wouldn't it be?), found out from Billy they had been keeping it inside which was I was very happy to hear. Lastly, they kindly agreed to deliver the RV to me (I'm two hours away) for a discounted labor fee (well worth it) which I though was more than fair. I'm extremely happy with Billy and his team, with the great service and the professionalism. I was very, very happy with the repair fee as well. Thank you Guaranteed Truck Service, you helped make a stressful time much easier!"

"We had a leaking radiator plastic overflow/fill tak. They found one and were able to install the new one in a few day. Billy was great. We'll be back."

"Had a rusted out brake chamber. Everything was handled quickly and very professionally. Very happy with the service and price and will be using them every time I'm in the area."

"Our Bluebird Wanderlodge has a Detroit Series 60 engine and an Allison 3000 transmission. Prior to a long trip, we asked A & C to check fluid levels, filters and belts. We were impressed with the quality parts selected and found their prices comparable to our independent research. In addition, Dave was thorough and knowledgeable, referring us to another expert at the shop when we needed pressure checks & diagnostics for the radiator. Freddie, the radiator specialist, gave us great news on the radiator and even installed a pin on our engine pulley to reduce wear and to improve safety. We appreciated working with Nathan. His responsiveness and detailed communication in coordinating the projects, parts and technicians were an added bonus. His efficiency and attention to detail is better than any project manager we have encountered in our previous seven years of maintaining this RV. We were pleasantly surprised with A & C’s clean facility, their team of experts and their convenient location. We also enjoyed meeting the adorable shop dogs; Ruby, Murphy and Whiskey."