Indulgence Nail Spa 13733 North Prasada Parkway, Surprise, AZ 85388

"I really really wanted to like this place. Linda was beyond sweet and she wanted to make sure I was satisfied in every way but she simply was just not good at doing nails. There was just too many bad things too ask her to fix. I have never felt more like I wasted $60 on a feel! She suggested to do designs on my nails which I completely regretted after she did them. My nails look like a 5-year-old did them. I hate to say it but I will never be going back. My daughter also got a full set which her Nail Tech was done with in 25 minutes. Her nails also look like a child did them. I am not shocked now that the place was empty when we first entered."

"I asked for some simple brown french tips and they tried charging me $15 extra for the french tip cause they don’t do them there. Two people had to re do my nails multiple times and would get mad when i didn’t like the result. I would tell them how I wanted my nails and they would start talking bad about me thinking i wouldn’t understand what they were saying. They charged me $55 and I was not happy, they lowered the price down to $45 just because my mom goes there. Never returning again. These nails are no where near worth the price I payed."

"I made an appointment in person two days in advance with Thomas and on the of my appointment I was told to seat down by the the female owner. Thomas was already doing a pedicure and I owner told that it will be a little time wait. Unfortunately it was nothing but a long wait and by the time Thomas started with me he apologize and told me that he was told to take walk up client who did not have appointment. I took notice both owners were there but nothing changed. I will not recommend this place. Poor service and feel bad for those that work there and one of my nails have already an issue."

"I have been here 5 times and the last two have been horrible. Unless you ask for long nails and a desing, they will not make your nails look good. I asked for short natural nails because of work and i got this. I asked for them to be down to the finger tip. I did not ask for pointy nails or lifted nails. She also left multiple times to help another lady who asked for a design and kept leaving. I was super uncomfortable and i paid and left normally. I have always communicated with the lady that helps me and my nails look normal usually. The last 2 times the owners helped me and I get bad nails as a result."