B&K Transmission and Auto Service

"Give Paul a call! Him and teams work is amazing. They found the issue , gave an estimate and got the job done (alot sooner than expected too might I add). Thank you guys again!"

"My recent experience with B&K left me thoroughly disappointed and frustrated. I brought my vehicle in for three distinct shifting and driving issues, yet the shop failed to recreate any of them, which I find utterly ridiculous. What baffles me even more is their lack of willingness to involve me in the diagnostic process. They didn't even offer to have me come in and demonstrate the problems, which could have easily helped in identifying the issues. Despite their inability to replicate the issues, I decided to proceed with a service after explicitly requesting that they drop the valve body and examine the solenoids. They assured me they would do so. However, upon receiving a call days later informing me that the service was completed and my car was ready for pick up, I inquired about the valve body inspection, only to be told that they hadn't done it. This blatant disregard for my explicit instructions and concerns is unacceptable. Frustrated with their incompetence, I once again explicitly requested the valve body inspection, only to be met with resistance. They refused to perform the inspection, citing potential further issues, which makes no sense to me. If there were potential issues, wouldn't it be prudent to address them now rather than wait for them to escalate? Furthermore, the miscommunication extended to their billing practices. Despite being told over the phone that the $125 diagnostic fee would go towards the cost of any service, they attempted to charge me for the fee, along with a service I only agreed to because it was necessary to access the valve body and solenoids. Their weak diagnostic process yielded no results, yet they still insisted on charging me for it. Overall, my experience with B&K was a complete waste of time and money. Their lack of communication, disregard for customer instructions, and questionable service quality leave much to be desired. I would strongly advise against trusting them with your vehicle and will be sharing my story with anyone who will listen."

"This guys would not stop until things were right! I came in for a substantial leak in my TH350 transmission, and they were fair, honest and extremely communicative throughout the entire rebuild. When I brought it home, I noticed a small leak had returned, and it turns out that my case was saturated and they replaced it at cost. I'm blown away at the honesty, care and skillmanship at B and K. Wish all car shops were like this!"

"Fantastic shop. Brought my 01 Tacoma in for a clutch kit replacement. I came back after a month with some concerns and they happily buttoned up a few things and even performed some other repairs that I put off the last visit. Service writer Paul is helpful and most importantly for me, enthusiastic about older Toyota vehicles. Will be bringing my truck back for any further issues I have."

"They rebuild the transmission on my child’s car, they did a fantastic job. They weren’t the cheapest around, but I know they did the job right and we should have many years of trouble free transmission."