Aaron's Affordable Auto Repair 1201 West Miracle Mile, Tucson, AZ 85705

"Just got my car back from the shop and so far I’m very pleased with the service I got, my car needed more work than I thought it did so it wasn’t a cheap fix but the owner Aaron explained the issue with the car and what needed to be done as well as working with me on the price and payment for the work done. Can’t speak on other reviews but as for my experience I would definitely recommend this shop to others."

"On Monday morning, I called Aaron affordable auto to inquire about bringing my car there. A 2016 Ford escape. I mentioned in the initial call and every call after that. In my opinion it’s having transmission issues. They agreed to let me bring the car in and said they couldn’t get to it for about 24 hours. I looked at all the reviews, and I felt confident that we would be in good shape. After the car had been there for about 24 hours, I got a phone call advising me that the transmission was out. And it was throwing a lot of codes for transmission. They then went to tell me that they do not work on transmissions that they just replace them. And offered me a used transmission with 96,000 miles on it. For $6600 and some change. My car has 101,000 miles on it. So that’s really close to where I’m currently at. They were all really nice on the phone. But I don’t understand why they allowed me to bring my car to them when they don’t work on transmissions when I blatantly said on every single phone call leading up to me taking it there that I believe it’s the transmission. I reached out to Tucson transmission, which is who aarons affordable auto uses for transmission issues. And they told me that nobody in town is qualified to work on that transmission including themselves. And continued to tell me alot of the time this particular transmission needs new pieces within it. And can be serviced. Which aarons denied. So i paid aarons 100$ just to read the codes and write an estimate to replace a transmission that may not even need it. I just wish they would’ve been upfront and honest about them not working on transmission and save me the hundred dollars and some time. I would never go back here."

"Aaron's Affordable Auto initially seemed like a great place. From the start, they were responsive, attentive, and were timely. I got into a minor car accident (or so I thought it was minor), and I needed some body work done on my car. From the jump, they were able to give me a good quote and work with me. I gave them my car and then I received THE CALL. They had broken my car key. Mind you, I had never had any previous problems with my key before now, but the metal part had completed been split from the handle. They told me there were able to fix it but this was A LIE. I went and picked up my car all to find my key in disrepair. They tried to weld it back together but frankly they did a piss poor job. The metal on my key was bent (to the point where I could not push it back into the handle) and the plastic portion was a complete mess. It was completed cut and scuffed up from where they were trying to do the work. I told them I was not happy with their "fix" of my key because it was nowhere near the state in which I had left it with them. One of the staff members even told me that it would "likely break again" and they expected me to be fine with this. Instead of working with me, they have dragged their feet, ignored my phone calls (I have a area code different from Tucson's so I think they were able to recognize it), and made my life difficult. They stated they "weren't going to pay $400 to replace a key that was shakey from when I got it." I am not sure what that statement meant, because like I said previously, I had never had any other problems with my key. They simply did not want to pay for a brand new replacement key. I had even gone in 2 weeks after, because they had not followed up at all like how they said they would, and told them that I do not need a brand new dealership-made key, I would simply like a replacement key that is in the same condition as my original key I left them with. I was met with attitude FROM THE OWNER OF THE SHOP and complete disregard for my property. This has been ongoing for about 3 or more weeks now and still no information about a key. The owner has said he would get back to me after he "did his research" but I doubt he will. I will update if I do ever hear back from them, but I doubt it. UPDATE: Basically 3 months later I was able to get the key “replaced”. However they bought an aftermarket key that was not comparable to the quality of my original key….All for that key to fall apart, and I had problems with the programming of it too. UPDATE 2: A week or so after receiving the “new key” and it broke, we came to an agreement with the shop owner to split the cost of a brand new dealership key. After all of this, I am happy that after 3-4 months I have a functioning key, but I am most happy to just be done with them. PS. I hope y’all see the sass laced in the owner’s reply beneath. Firstly, my car is a 2008, in tip top shape (Volvo’s are good for that I guess). I didn’t mention my car year and make, but I guess they wanted to out me in that way for having an “old” car. Also, they still made me split the cost 40-60 with them for the new dealership key. So they really didn’t fully pay for it, but hey! Like I said, glad to be done with them. -22/10 would recommend"

"This place will rip you off. I went in they said my power steering is out & will cost me 1,400 to repair I went to a different mechanic and he informed me i just needed oil. I do not recommend as I kept having problems with my car they ripped me off everytime as I payed for diagnostic fees, my car was smelling like gas for months and they could never figure out what was actually wrong with my car."

"Out of all the shops I called in Tucson, all the wild quotes, calls not returned, and mechanics who seemed to not care enough to hear me out, I eventually called Aarons. I spoke to Jason on the phone then Kevin, both gentlemen were polite and were very knowledgeable. Got a quote that was very reasonable compared to most other shops so I brought it in. Met the owner Aaron while I was there and had a great interraction with him and his employees. Got the car back with zero issues and Aaron does a lifetime warrenty on his parts so I know i'm covered. I only go out of my way to write review on places that are either comoletely terrible or exceptionally good, and Aarons is the latter. If I ever need to come to a shop again for work Aarons is where i'm going and I highly reccomend anyone on the fence about where to go to give Aarons a call."