Primarily Japanese Auto Service

"I have an older vehicle so I dread the "what next" every time I have my car serviced. Fortunately I feel like I am not being taken advantage of when I have my car serviced at Primarily Japanese. They are always friendly, explain anything they find, and let me know if I should have it repaired right away or I can wait a bit which I really appreciate."

"These guys are fantastic. Very professional, polite, and competent. I first took my Outback to the dealership and they just read the code rather than diagnose the problem, and said I needed a new catalytic converter and O2 sensors. The good folks at Primarily Japanese actually tested the catalytic converter and O2 sensors and found them to be just fine. I will never go back to the Subaru dealership in Tucson. I'm only taking my car to Primarily Japanese from now on."

"This place is seriously the best! I used to bring my car here and then started going to another mechanic when I moved. When I started to become unhappy with the work being provided I brought my car back to primarily. It’s like night and day! The customer service is beyond amazing (John is the best) and I was always kept updated. If I called with any questions John was always very kind when speaking with me. The technician who worked on my car was also so personable and professional, I wish I could remember their name. My car runs so beautifully now and I will never go anywhere else."

"Primarily Japanese is the place to go! Their website is very easy to use, when you call they are really quick to get to you, and they are super friendly! The lobby is so clean, cozy, and it smells delightful. Located near downtown so you can walk and visit some other local spots. Not only was John super kind and helpful, he also treated his staff the same which I am sure goes a long way. PJ is also very great at communicating when your appointment is scheduled and when it is coming up which I super appreciated. Overall, I will keep coming back here whenever my car decides to act up and will recommend to my friends and family. Even though my visit was pricey because of such a particular issue, I would rather give a local company like Primarily Japanese my money! Thank you so much!"

"I’ve been to Primarily Japanese multiple times, and I always feel like I’m in good hands. They’ve kept my older Honda road worthy and I know if I have an issue, I can rely on them to fix it. Also, Jakob is usually the person I work with, and he is really great. Friendly, to the point and always ready to help. The entire team is like this, too. I’m a happy customer and I appreciate their work."