Performance Automotive & Tire Center 6322 East Superstition Springs Boulevard, Mesa, AZ 85206

"Brought my truck in here about a month or so ago to get an alignment done. They showed up on Groupon and it was a pretty good deal nowadays so I figured why not. I brought it in, they did an alignment and I was on my way. Right as I left the shop the truck immediately started pulling right. I called back in to have it looked at and told them the issue and Dave told me to bring it back and they will take a look at it. I brought it back in and they had the same technician do the alignment (Joey). They tried to Re charge me and I refused for the reason of this job wasn’t done correctly the first time so I shouldn’t have to pay again. Dave understood and they fixed the problem and everything has been fine since. Here’s the reason I’m writing this review. My other car needed emissions done for my registration renewal and it failed. So I called this shop and told them the issue and Randy told me to bring it down and they will diagnose it for 172 and some change is what it was after taxes. (I thought that was little high but it is what it is) I bring it down they have the same technician work on my car (Joey) that had previously done my alignment twice on my truck. They send me a list of things to replace and the total was gonna be just under 2 thousand dollars! I couldn’t believe it. I needed to replace the purge valve, the thermostat, and the coolant and heater hoses. I of course didn’t agree with that price so I decided to take my business elsewhere. I bought all the parts needed to from the Ford dealership and bought OEM Parts and had them swapped out as I was told but the service advisor Dave that if I swap out those parts I will pass emissions. The cost for all these parts was $473 out the door from a dealership which is of course more expensive. So they were gonna charge me 1500 dollars in labor. Unreal. Well I have those parts swapped and I go back to the emissions center and the old codes that have me fail emissions last time are clear and good but this new code shows up. Of course frustrated i start doing some research. It’s a code for a sensor. So I lift the car up at my house and what do you know. The charcoal canister sensor is unplugged. The sensor or plug is of course clean and still in tact so it definitely has not been unplugged for long. This goes to show how shady this shop is. I plugged it back in and had the codes cleared at another shop and it passed emissions a couple days later. This plug was unplugged by someone at the shop. They unplugged it so I would fail emissions and of course I would come back and they would play the “oh we will take a look” and of course try to rip me off again. Shady places do this type of stuff for suckers who don’t know anything about cars. They are very polite I will give them that. But don’t be fooled. This is shady work. If that sensor is not plugged in you will fail emissions. I had to get my alignment done twice and they tried to charge me twice. Shady. Then they tried this. Again. Shady. Don’t waste your time here. They charge an exorbitant price for the most simplest of things and that’s not what an honest shop will do. Especially with things like this. I have never wrote a bad review on any business before but this is definitely worth saying something about. Especially in hard times like today. People taking advantage of others. I’m sure the owner Tony will have something to say on here about this long review and deny all allegations. But don’t be fooled by it. This place is shady plain and simple."

"Dave and Randy are very friendly. I have taken my car there a few times for oil changes with the Groupon discount. This time I was informed of some engine problems. They worked with the warranty company I have. Their rental car came in handy for my drive to and from work. Dave kept me in the loop on what was going on with the repairs."

"Dave at the front desk was very pleasant and professional. Dave is fantastic!!!! Performance Automotive & Tire Center has a comfortable waiting area. Highest praise to Performance Automotive & Tire Center (EXPERT-MECHANIC) (Javier)!!!!!! Javier not only correctly identified important safety and mechanical issues, he carefully showed me the issues in photos and in person. We are very grateful to Javier, and we will (specifically) request (Javier) to work on any of our vehicles as he is a (Trusted-First-Class) (AWESOME) mechanic, and he is a terrific gentleman!!!!!! Thank you Javier and Dave!!!!! We (HIGHLY) recommend Performance Automotive & Tire Center because of you outstanding professionals!!!!!"

"Randy and the team at Performance Automotive were absolutely amazing! I had no idea what I was really looking for in new rims and tires and Randy took his time showing me all of my options. They even had a loaner car for me to use while my truck was getting the new tires and rims done. Amazing service, honest, quality work and affordable pricing!"

"Think twice before using this place!! The front end guys, Randy and Ike, are awesome and treat you great. You will even see that I gave them a 5 star rating on Yelp in December. But this time I had an issue and found that the owner, Tony, is worthless and unprofessional. They broke a wheel cover during a wheel alignment and Tony refused to accept responsibility and make it right. Instead I got to hear how he was a retired auto engineer and how they are making cars so much cheaper these days and out of plastic. Blah, blah, blah. So what..Not my fault and when I brought the car in that wheel cover wasn't broke and when they gave the car back it was broke. Don't have to be a retired auto engineer to figure that one out, but don't expect Tony to step up and be a real man to accept responsibility. (added after Tony's response) Well I think Tony did a good job of helping you all understand what I experienced when I raised my issue with him. Lots and lots of words, deflection away from the issue, and ZERO customer care. As a side note, it looks like Laura had a similar poor experience with the customer care after raising her concern - based on her review."