Discount Tire

"This is my 2nd visit to this location and it was just as pleasant as my first. I was greeted by Kelli as she was coming in from helping another customer. Greeted with a smile and pleasant demeanor. I needed a flat repair and walked in 30min before closing time. She said no problem with a smile and took it in knowing it would keep them there late. As I waited for the repair I listened to every phone call and transaction. You see, I am by profession, a shop manager. I have been in the tire, repair, and now aftermarket auto industry for 25yrs. I can see, hear, and detect things the normal customer cannot. This shop is clean, well managed, the employees seem happy to be there, and eager to help. This is a hard task to do in a VERY busy industry. I am VERY impressed with every employee working this evening. I want to thank you for the great service at the end of a busy holiday and closing time. Great job to the manager for running a tight ship, and to Kelli and everyone working at this location. I will gladly send local business their way! Thank you!"

"I had a great experience at Discount Tire yesterday! Everyone I encountered (from the person I initially spoke to on the phone to the employees helping customers in the lobby, and the man who worked on my car) was very polite, helpful, and happy to help. Jaz was particularly kind, helpful and informative!"

"They replaced the tire after having to wait all weekend, then broke the bead on the tire that resulted in them having to order another tire. HOWEVER, the technicians in the back that called my son and told him that they had done that DID NOT TELL the front counter staff and they allowed us to pickup the car and drive off with an installed new tire that they had damaged. Now you may ask why did my son not call me, well he did, but he was in school and by the time the teacher allowed him to call me, we were already on the road. I made it to Main Street & Country Club before the tire went completely flat. I made it to EVIT safely, but then was told by this location that we would have to arrange for a tow and pay for it ourselves. Now they would reimburse us, but really?? They gave us a defective product and then we have to be out of pocket $180 until today…. NOT happy! PS - the car is my son’s and the tires were paid for my his girlfriends’ father as a gift. So my name is not in their system for this issue!!"

"Exceptional customer service throughout the entire team was wonderful. Your 1-10 scale does not allow high enough marks and this experience will NOT be forgotten as the quality of professionalism was above all others. I spoke with the manager and directly complimented each person I spoke with but this team will not likely understand how much I appreciate their kindness. My only complaint is they don't offer more repair services such as brake work, etc but that is really NOT a complaint. This team is a lighthouse for businesses all over the Valley and I sincerely hope this kindness spreads all over as we need more like them. God Bless brothers! 835 S Cooper Rd, Gilbert, AZ 85233"

"I used to go to overpriced shops until I realized you can actually order any tire you want from here! I love this place! It's like a shoe store for cars! The general manager Jaz is super nice too! They're fixing a hole in my tire thanks to the construction on every street around here. Thanks Discount Tires!"