AutoZone Auto Parts

"Had the occasion to need a new battery for my fusion energi today. After my pocket jump start came from Amazon I was lucky enough to pick this auto zone to buy my battery from. The guys were awesome, tested my bad OEM battery (2017 car!) and confirmed my diagnosis. They advised that because of the location of my battery (trunk behind the lining) that they couldn't change it for me, which is fine. They told me what I needed to do and loaned me the tools to do it! My fingers were frozen from the rain and after I got everything ripped apart and the bolts undone, I asked them to lift it for me, which they graciously did. They placed the new battery for me and I got everything all bolted back down and the car works like new. I returned their tools and shot the breeze with them. The whole experience left me with an awesome impression of AutoZone and I will definitely be coming here again the next time I need auto expertise! Please give them raises and bonuses and cookies. :) thank you!"

"Today I came into the store by myself with my two young children. I wish I was a car savvy woman but unfortunately I am not. This is why I come to autozone because I know I will be in good hands even if my husband isn’t there to help guide me. I walked into the store today and was greeted by a young girl. She was friendly but unfortunately not super helpful. Just told me what aisle the product I needed was on and that was it. I felt defeated bc I was still unsure if that’s even exactly what I needed. I left and decided to come back in and see if I could get better help from someone else. That’s when I met Gil. He is AMAZING and really saved my butt today. He was so friendly. He interacted with my children and had a friendly banter with me. He walked out to my truck to double check what was going on. He then walked me to the product I needed, grabbed it off the shelf for me and carried it to the register to ring me up. He even chatted on the phone to my husband who had a few question. He then proceeded to put the product in my truck, clean up a small spill and put the remaining product in the bed of my truck. Car problems are the worst when your a woman who doesn’t know a lot about cars. But Gil didn’t once make me feel inferior that I didn’t have a ton of knowledge about the problems my truck was having. He is truly an amazing employee. His customer service was top notch! Please treat him right, there are not enough good people in customer service anymore! Thank you Gil!"

"What a great store full of friendly staff. I was in need of windshield wipers. Staff member Sal Madril was so helpful in finding exactly what I needed. Sal installed the wipers for me; which was a pleasant surprise. He also helped my husband find a part. It helps when you go in a store and find staff so willing to help; as this young man. Thank you"

"Just got a new car and wasn’t sure if the windshield wipers would work. Sal came to the rescue, he made sure the blades would work before I purchased and then help put them on!! So thankful HE knew what he was doing or I’d probably put them on and lose them on the freeway. Thanks again Sal!!"

"Great customer service here, will continue to do my business with these guys going forward. Recently I had a tough issue i wasn't sure could be resolved but Sal and Gill went out of their way to help me out. Don't see that as much these days so it was really appreciated."