Dunkin'

"I ordered a Door Dash order, and i was very upset to find that my drink was not even half full."

"Sat at the drive-through window for 30 minutes for two drinks and a doughnut. All handed out a very separate times. When my last drink was handed out to me, I asked for my doughnut and the girl looked at me, confused, close the window and continue to go back to gossiping with her two other coworkers on duty, giving me a look like I just asked for something unreasonable. This is the worst experience I’ve ever had at a Dunkin’ Donuts, and it seems to only keep happening at this location"

"The store's interior was remarkably unsanitary despite the absence of customers. Many young women were working, most of whom were sitting around on their phones. All the counters were littered with spills and trash, giving the impression that it was the end of a busy day and no cleaning had been done, even though it was only 10 a.m. Their workstations appeared absolutely appalling. Consequently, I have decided to no longer patronize this location for my morning breakfast and coffee."

"Hot & fresh with the same tasty quality as the one I frequent in Chicago. Staff got my order out quickly. The butterpecan donuts are filled with sugar, but phenomenal! Absolutely love it!"

"I have dealt with this establishment quite often. I visit once weekly. The majority of our visits are for iced coffee drinks, donuts for our childrens' classrooms, or sourdough cheese sandwiches. One factor which I like is that they open an hour before most other establishments. This allows us to order coffee at a very early hour. Parking and entering can be difficult. While they are located on the 1st floor, there are many other businesses surrounding them. This is not a problem at 4 AM, but due to this, we tend to use the drive-through or order thru a third party. The employees are very friendly and tend to get the orders right if they are ordered through the drive-through. If you are ordering through a 3rd party, such as grubhub-be warned! You are quite likely not going to get what you ordered. They do list a phone number on their receipts, as well as online, although no one ever picks up! This is highly frustrating as they have botched our orders a few times. I understand that human error is possible. Unable to resolve the situation, as well as being stuck with food you did not order, is frustrating. I do not even understand why they list a phone number for their establishment on Watson, in Buckeye, Arizona. Mina has been very helpful and nice in the early mornings. Unfortunately, it is Colleen who seems to get our orders wrong. It is not a big heal if they mess up one sandwich, but when you order a large quantity of their cheese sourdough sandwiches, and you receive ham(and possibly do not eat meat), it is frustrating. As stated, the aforementioned can be dealt with, but if one is unable to even contact the store- frustrating! This has happened to us twice, with larger orders. Also, I will enclose some photos of their sourdough cheese sandwiches, which have excellent artisan bread. Unfortunately, they fail to put much cheese on them. In the scheme of life, there are greater issues, yet as noted- the inability to contact management to correct errors is inane."