Costco Tire Center 3901 West Costco Drive, Tucson, AZ 85741

"I don't understand the purpose of booking an appointment online. I made an appointment for 1:45. I went shopping and came back at 2:40 and they were getting ready to pull my car in, and then it's another 30 minutes after that.???"

"Not a good day at Costco tire. Stood in line for 25 minutes to drop off my key to have one tire repaired (by appointment). ... Took over 2 hours. Polite, but understaffed."

"They rotated my tires and claim that the hub cap was damaged. Well they didn’t tell me and they just put the broken hubcap back on there like it was nothing. They didn’t say anything to me. so 30 minutes later I’m going down the highway on I-10 at 70 mph and the hubcap goes flying and who knows what it hit. All because they either damaged the hubcap and didn’t want to tell me or it was legit broken but also didn’t tell me. Besides that hubcap was fine until they rotated my tires. And it was on there for years before they touched it and it never had a problem. So I doubt the brackets were broken like they claim. But worse than how they handled it was their attitude. Their management is severely lacking in professionalism. I went in and filled out an incident report. The manager didn’t even say hi or anything. They basically ignored me like I’m not worth their time or trouble. I never felt so ignored."

"I had my wife's car towed to this location as her car did not come with an extra tire. I was first in line on a Friday morning but as it turns out, that doesn't matter. You need to schedule your appointment online or you will be waiting 2 to 4 hours for services. I was discussing with one of the other customers that Everything is great at Costco except the salsa. Well, I would say that their could be an improvement at the Tire Center. I don't think it due to the guys working there but either get more help or pay them more or both! Clearly this service is need and used by its members. I know my review won't make a difference but I going to vent and still give them 4 stars because the service was great but for what they do they could move customers along much faster if they were supported better by the management."

"Rating: ⭐⭐⭐⭐⭐ (5/5) I recently visited the Costco Tire Center for a car battery purchase, and I must say it was a truly exceptional experience! Here's why: First and foremost, the service at Costco Tire Center was lightning-fast. I was in and out of the location in less than 5 minutes, which was incredibly convenient and time-saving. The efficiency of their operations truly impressed me. Moreover, I cannot praise Jeremy, one of the staff members, enough for his outstanding customer service skills. He was the epitome of exceptional customer care, going above and beyond to ensure my satisfaction. His knowledge, professionalism, and friendly demeanor made the entire interaction a pleasure. Costco Tire Center also exceeded my expectations when it came to pricing. The battery I purchased, an Interstate brand, proved to be of excellent quality. Not only did I have peace of mind knowing I was getting a reliable product, but the value for my money was outstanding. The competitive pricing further solidified my satisfaction with the purchase. Overall, I highly recommend Costco Tire Center for anyone in need of a car battery or other tire-related services. Their fast service, epitomized by my quick visit, coupled with Jeremy's exceptional customer service, and the excellent battery quality at a great value, make them a top choice in my book. I couldn't be happier with my experience! #CostcoTireCenter #CarBatteryPurchase #ExceptionalService #OutstandingCustomerCare #GreatValue"