World Cycle & XC Ski

"A couple weeks ago I brought my bike back in because after $200 tuneup there, it was slipping out of lowest gear. 3 employees told me the bike will never go in that gear. That’s how it’s made. I explained the bike is 2 years old and it went into that gear before the tuneup. This is a $3000 bike, and I wouldn’t expect that lack of precision. 3 employees weren’t going to do anything. So yesterday I took it in to Reeds Cycles on Bogus Basin Road. I explained the World Cycle experience. The 2 employees agreed that’s not right. I left the bike. A couple hours later I got a call it was ready. I was told it just needed a small adjustment, cost $20. Rode it today, and all gears working and smoother than after tuneup. I truly question what was done by World Cycle for my $200 tuneup. It was obviously not given a test ride or verified the gear indexing. I’ve used Reed Cycle in the past and was happy with service. They are now my go to place. Hope to see all readers of this there. After discussing with the owner, there appeared to be a misunderstanding between me and staff. We came to an agreement that is more than acceptable. I will continue to do business here. And probably buy a new bike next year."

"I stopped into their store to get a service done on my mom’s bike. I can not emphasize enough what an awesome team this is. Everyone I talked to was so incredibly friendly, but a special shout out to bike mechanic Tim. He is super cool and knows his stuff! Thanks for fixing mom’s trike Tim!! You are worth your weight in gold!!"

"Today I stopped by to have slime put in my tires. This was totally new to me and Courtney put me at ease and took care of my bike. She was fast and efficient, and explained the process to me and what to do if I had an issue. This is a great place and I will definitely be back for all my biking needs. Thank you Courtney!"

"Wife bought a starter mountain bike here. We enjoyed the customer service and knowledge shared from Tom. They have a great selection of new MTN, road, and electric bikes for quality prices."

"I needed a bicycle lock and searched for bicycle shops in Boise and this one had the least amount of reviews but IT DESERVES MORE! I'm unsure when it opened but it is an extremely well done store with great equipment and a rad staff. I swore I wouldn't forget the name of the woman who helped me...*facepalm . I will update the review when it comes back to me. Anyway, she had short hair and after helping me pick out a bicycle lock she caught me by surprise and offered to help me set the lock up with the code! I'll be visiting this store again and if you haven't be sure to check it out soon!"