JCPenney

"Absolutely horrible experience in their jewelry department. My engagement ring was bought from them. It was dropped off the beginning of January. Here it is 5 weeks later and they still don't have it. It was supposed to be done 2 weeks ago and now they are telling me 4 more weeks. The jewelry counter manager doesn't care at all and the store manager has no clue what's going on. I went to the Nampa location and they helped me a ton. Never going to Boise location again"

"I took the cart they provide down the escalator.. I did not see a sign saying not to that on the way up, so when I was done in the men’s dept I took the cart back on escalator to go down. There was an employee several steps down from me, she turned and saw me and immediately started telling me that was not allowed, there are signs, I was putting her in danger , I should have taken the elevator, etc.. then she told me “ in fact., I am going to get behind you” so she walked towards me, squeezed by my cart and got behind me.. and continued to tell me how I put her in danger.. I asked for her name because she was so rude, but she told me I didn’t need to know that . Once we got off the escalator she walked past another empty who I assume was in some sort of management position and said something to her. As I passed the same girl she asked me if I needed help. I told her that employee was rude,but was not expecting her to do anything just to make her aware. This person proceeded to lecture me on the dangers of taking anything other than a person on the escalator, and that girl was in fear.. I told her that I was sorry that I did not see any signs and I was not discounting the other woman’s fear, but if she was so fearful, she could have continued to step down the escalator. Instead she chose to walk towards the danger and squeeze past us. And then I was like you know what..I’m not spending a penny here anymore. I left my cart with the manager and walked out. No wonder there was hardly anyone in the store if this is the treatment they get."

"I found the jeans I was looking and a pretty blouse. The sales clerk was very nice. The prices were a bit high on some things. Lots of nice things there."

"I always seem to have a wonderful visit when I come to the salon. Jennifer does a wonderful job with my hair when she washes it and sets it. She's also excellent with doing my eyebrow waxing. I would recommend this salon 10 times over."

"We went for some comfy boots for my wife. Found the perfect pair at a great price plus e-coupon savings. A beautiful store with great selection of quality goods and helpful employees. Check out jcp on you next trip to the mall!"