Jackson Arms Apartments

"Great location, great view, great staff, cheap rent, and SEVERE COCKROACH ISSUES. I lived on the sixth floor for one year, couldn't stand the roaches, and moved to the twelveth floor next door to the apartment manager, encouraged by his little hint that "it's better up here." The frequency of roach appearace diminished from three times a day (five+ times a day in summer and barely once a day in winter, to be technical) to three times a week on average, so I guess it got better. I did everything I could to completely get rid of them but later realized it was impossible because of the following reason. The scheduled pest control visits, occurring bi-weekly on Tuesdays, entailed the application of stupid useless sprays to every unit. And the number of roach encounters (usually in the kitchen area) always significantly increased on Tuesday night through Wednesday morning. Then, I would see one or two roaches on Thursday, and I was relatively at peace from Friday on. I came to a conclusion that this could only mean one thing: pest control stirred up their habitat, causing them to move around from one unit to another through whatever pathways they seemed to have between kitchens and bathrooms. I always kept my place very clean, did dishes and threw away leftover food as soon as I was done with my meal, yet this was the level of roach encounters I had to go through. Based on my impression, it is no secret within the apartment community; roach baits are readily available at the office, and "how are your roach problems these days?" was a common way of saying hi among fellow tenants I befriended, kind of like "how's your family doing?" I suppose, in a way, roaches had become our family to a certain degree. I've heard from one maintenance guy that the roach problem has become much worse since the pandemic. It might have been a nice place to live pre-pandemic. But now it is just an aged apartment overrun by cockroaches, despite the best intentions of its well-meaning but helpless staff. EDIT: Dear apartment manager, Before I relocated, we had communicated about the roach problem many times. You personally handed me three roach baits while I lived on the 6th floor, saying that "I've had roach problems in my unit too but these took care of the problem." I eventually told you that I "might move out." This happened sometime between July and August of 2021. In late August of 2021 (I can confirm because I received your phonecall while I was in NY for a week, I can show you my plane tickets), it was you who called me and said "there's an empty unit next door, and 'the rent is cheaper and the roach problems are not as bad'" My original plan was to move to another apartment, not because of rent but because of the ROACH PROBLEM. And I respectully dispute your allegation that you had no roach problems in your unit. Unless I am remembering stuff that I never heard, I have no choice but to think that you're either 1) failing to recall the fact that you had roaches in your unit and had to use baits to "take care of the problem"; or 2) recalling your roach problems but lying that you never had roaches in your unit. In case you're unaware of the seriousness of the problem, please note that in every state but Georgia, a landlord is required to offer an "implied warranty of habitability," and this requires "no pests like rats and bedbugs." Caselaws clearly indicate that pests include roaches, I can cite cases if you would like me to. So you, by law, had the obligation to disclose the fact that the apartment has roach problems. You just wrote here that the apartment is relying on two extermination companies. You had the obligation to let your incoming tenants know that the apartment isn't free from pest issues. I could address the roach issues in a more solemn way, but chose to be casual about it instead (thank me for "joking"). I wasn't going to write that you broke the law by hiding the roach problem. And yes, my review will help at least some people avoid roach encounters resulting from your breach of duty."

"I lived here in a studio for 5 years and finished my phd . The apartment is less than 15 minutes walk from the Washu medical school , and there are bus stops , restaurants , supermarkets and other facilities in walking distance . The administrators are nice , they can repair things in time . The only downside is that it is adjacent to a crossroads , which can be noisy sometimes . Admins , I wish you all to stay safe during the pandemic ."

"Had a dear friend whom I visited often and was always impressed by cleanliness of the building inside and out. Also the staff I encountered was always kind and courteous."

"It was a great place to live. I had much better appreciation for them when the new apartment I moved into was purchased by a bad company. The manager was usually nice to work with and very understanding. I highly recommend them."

"I have lived at the Jackson Arms for 5 years with no plans of ever moving out. It is a great building, ideal location, and has exceptional management. For a person like me who doesn't drive, the location couldn't be better. There are four major bus lines on our corner at Lindell and Taylor; there are 4 grocery stores in walking distance, as well as 3 pharmacies, and plenty of bars, restaurants and boutique style shops in the immediate vicinity. Debbie Harris, the on-site building manager, goes out of her way to take really good care of her tenants. She gives us three parties every year - a pool party in summer with a DJ, games and bbq; a chili party for Halloween, and a lovely holiday party in December with great food and raffles for some really good prizes. The pool is a wonderful feature for summer time fun and sun, as well as a good way to exercise, and there are bbq pits in the pool area for use by the tenants. The apartments are well laid out with plenty of storage space including 3 large closets and built in shelves, as well as a built in dresser with a mirror in the hallway off the bathroom. Maintenance is always accomplished in a quick and timely manner. This is a great place to live."