Barto Appliance

"After a terrible experience with getting an unnamed big box store to install a washer / dryer upstairs in an older home, I called Barto and Terri took care of it all! I bought the washer dryer over the phone, and she connected me with a specialty installer who was able to take care of getting everything working and the old unit out. Highly recommended, especially for ease of purchase, customer service and specialty installation!"

"Highly unpleasant to use for appliance delivery and installation. Nightmare from beginning to end."

"My dryer went out recently and my landlord used Barto to replace it. Never again. The entire experience was unpleasant, from the initial phone call (actually ELEVEN back to back phone calls, the last 9 of which I declined because I told them I was driving through busy Baton Rouge traffic), to the day-of call which didn't happen until he was 3 minutes away from my house (after telling me he’d call 30 minutes before), to the “installation” in which they basically trashed my entire backyard and laundry room and left my gate standing wide open after I’d told them I had dogs. Lazy, incompetent, rude, and predatory. I am not one to leave reviews, but jfc this company is a mess and I genuinely, from the bottom of my heart hope they go out of business sooner rather than later."

"BUYER BEWARE! LETS BEGIN WITH I'VE OVERLOOKED OTHER REVIEWS BECAUSE SOMETIMES YOU JUST CAN'T SATISFY PEOPLE. I PURCHASED SOME APPLIANCES FROM THIS SHAFY COMPANY AND PUT OFF THE DELIVERY BECAUSE I Had SOME THINGS TO GET RID OF TO MAKE ROOM. SOMEONE FROM BARTO COMPANY CALLED THE FINANCE COMPANY AND LIED TO THEM ABOUT THE MERCHANDISE BEING DELIVERED TO ME, WHICH CAUSED THEM TO START DEDUCTION OF PAYMENTS WHICH ALSO CAUSED NSF FEES. PAYMENTS START TWO WEEKS OR A WEEK AFTER DELIVERY! TERRY (SALESPERSON) PRETENDED SHE DIDN'T KNOW WHICH I DON'T BELIEVE BECAUSE SHE FAILED TO TELL ME THAT THE SALE WAS IN JEPODARY OF BEING CANCELED AND SHE WOULDN'T BE PAID! NOW LETS MOVE TO THE MERCHANDISE BEING DELIVERED by UNCLE RUCKUS WHICH AGAIN IT WASN'T SUPPOSED TO BE! Upon A LICENSED ELECTRICIAN HOOKING EVERYTHING UP I RECEIVED A DAMAGED DRYER CORD AND THE WATERHOSE ON THE WASHING MACHINE HAD A HOLE IN IT! So NOW WE HAVE TWO ISSUES, THE NSF FEES AND DAMAGED EQUIPMENT WHICH NOW THEY ARE AVOIDING ME ON BOTH! TERY STARTED AVOIDING MY CALLS AND OR LYING ABOUT THE SITUATION, THEN BRETT THE OWNER PRETENDED TO BE A WORKER TO AVOID REIMBURSEMENT OF THE NSF FEES HIS COMPANY CAUSED BECAUSE OF THE LIES. The WAREHOUSE MANAGER HAS MORE CUSTOMER SERVICE KSA TGEN BOTH OF THEM BECAUSE HE WAS THE ONLY ONE WILLING TO TRY TO HELP WITH THE DAMAGED MERCHANDISE. THEN THEY TRIED TO CHANGE THE CONTRACT WITHOUT A SIGNATURE, WHICH IS ILLEGAL. DON'T TRUST NO ONE FROM THAT COMPANY OWNER, SALESPERSON, AND DELIVERY. All n ALL FIND ANOTHER COMPANY. Whenever people can't have the basic RESPECT AND INTEGRITY JUST LEAVE THEM WHERE YOU FIND THEM. Be careful how you treat people you don't know their relationship with God."

"Barto Appliance offers everything and more in terms of service, prices, and products. The staff is so helpful in asking the right questions to offer you the best options. I bought all of our kitchen appliances and a room air conditioner, and will certainly be a returning customer in the future. If you want to support a local business with great service, then Barto is the place to go!"