Lovesac

"We are in love with our Sactionals!! We live in a Highrise Downtown, and realized when moving in that our couch was not going to come with us. We literally couldn’t get it in our unit! We did some research and quickly discovered that Love Sac would meet our needs. James was so incredibly helpful (and patient as we visited 3 times before we made up our minds). We’ve had our love seats for 6 weeks now and couldn’t be happier. They are sturdy, and assembly was straightforward. So glad we found them. Would highly recommend them!! Thanks!"

"I had a really great all around experience with Maya at lovesac! My husband and I went to the showroom and she showed us everything we needed to know about the sactionals, gave us advice on fabrics (we have a dog) and even mapped out how our sactional could be configured in our space. We never felt like she was pressuring us for a quick sale, either. She sent us a quote of everything we wanted, and I was even able to text them directly to make changes. So convenient. We ordered our sactional for the Black Friday sale shortly after visiting the showroom, and had amazing service from beginning to end, with check-in emails and texts to ensure everything was going great. Thanks so much for the best experience!"

"Dani gave me one of the best customer service experiences that i have ever had. She is knowledgeable and made the process of purchasing extremely easy. 100 out of 10 will shop with her again."

"Topher was INCREDIBLE to work with. We came in with a budget, a million questions, and a wild 4 year old distracting us. Topper was incredibly patient, gave his expert opinion and knowledge. His overall kindness and knowledge of the product made us feel comfortable to move forward, but still needed a night to think about the options. We went back in two days later and Topher had three options and models ready to show us all within our budget and needs. He truly went above and beyond. Thank you for making this experience as easy as possible."

"Staff at the NW Portland showroom were extremely helpful, patient, and informative. They were willing to give me answers to all my questions without making me feel like they were pressuring me at all. They were communicative in giving me a full rundown of my configuration options as well as emailing me a quote for my chosen options again without pressuring me to make an immediate decision and purchase. The Lovesac website is not perfect; there are some clunky interfaces with the builder tool and confusion with some of the terminology (regular vs. “deep” sections, etc) so it was really nice to be able to go in to the showroom and feel confident in my custom build. Overall a great purchase experience."