Round1 Bowling & Amusement

"On a rainy day we took the kids to check out Round1 in Hayward. Everything was nice except their Spark Bowling was not worth the $46.00 they charged for a 60 min session. The bowling lane was too lit up and bright for you to see the images on the floor. We looked at the experience online and it definitely is not what it was advertised to seem."

"If I could give it 0 stars I would. Never in my life have I received such horrible service as I received here over the weekend. From the managers to the staff, never have I witnessed such incompetence. If you would like to wait 1hour and 20 minutes to receive most of your order and be told that the only reason why your food hasn’t come out is because you keep bothering them (asked 3 times over a period of one hour and 10 minutes) by all means enjoy this place. Just for reference we ordered 2 cheeseburger combos, chicken sandwich combo, and 3 slices of pizza. There was nothing complicated about the order."

"This place is a well wrapped peice of trash. Setup claw games with the proper zes stapled down and expensive as hell. Wouldn’t recommend this place"

"This place has an amazing staff that made our experience a great one! I've been here a handful of times and never had a bad experience. But I must say that our visit last night was even better due to the service level of everyone, but particularly a guy named "Bryan". When we went to buy our gamer cards, we didn't know which version to get, the regular card or the membership card. He was able to thoroughly explain the difference (and benefits) of each, which helped us to choose the membership card. It's a much better option if you plan to visit multiple times. One of the games that we tried didn't work for whatever reason. And when I went to inform Bryan at the counter, he personally came over to help fix the game and make sure that we were able to play it without having to get charged credits again. I wasn't expecting that! In all, this place is super fun. They have everything under one roof! Great for kids & adults. And their food is good too!"

"We had a birthday party here for 14 kids in September, we picked the All Inclusive package. We had the big party room which is spacious, with karaoke and nice party tables. If planning a birthday party there, you might want to get there at least 45 minutes early to wait in line to order food and drinks, get all the game cards and bowling setup for your guests. They are short of staff to take care of the party people, and the wait can be long. Plus the credit card machine was not working at that time, make sure to bring cash to buy the game cards. It’s strongly suggested Round 1 include rainbow slider games in the birthday package, not just the green/blue slider games. A lot of kids are upset they can’t play those rainbow sliders games with the game cards comes with the birthday party. I understand you need to make money Round 1, but you need to at least include some of those rainbow slider games for the kids."