Future Nissan of Folsom

"I’ve brought my car in a handful of times in the past years ranging from oil changes to transmission replacement , everyone has always be very nice. However, I want to acknowledge Nicole Rush , she has wonderful customer service and always explains everything, answers questions and makes recommendations. She is very knowledgeable, I hope Nissan knows she’s a huge asset to their company."

"It’s been a great experience. Instead of looking for cars they got straight to the point. Checking if we qualify. After we did. We got the first car they mentioned and showed us. Great sales person. Actually it was a good team effort. Every person there was pleasant and welcoming. I recommend coming here if you have no credit and are barely starting out. I recommend coming if you are not employed and you’re a sole proprietor. Not many people take a chance but these fellas here do."

"Thank you for the best and fast service. I took my car to Future Nissan of Folsom, Tyler Grover was my service advisor, he did provided me with the best customer service and timely followed up with me. Although I dropped off my car without an appointment Tyler made sure that not a minute should be wasted and had his experienced technician work on my vehicle. Thank you Future Nissan of Folsom and all the team with the best customer service and warm welcoming. I highly recommend to bring in your vehicle for service here at Nissan Folsom evan if your vehicle is not a Nissan brand"

"I went to the dealership to have a sliding door handle fixed that was supposed to be covered under the warranty. I was advised that the external door handle was damaged which was not the case. I was informed by Tyler, the service advisor that it was caused by external factors. When asked what this meant no further explanation was given, only that they are not the best design. Upon receipt of my vehicle, the door panel was missing most of the upholstery clips. When I asked about them, I was told they were one time use and they could not be replaced. No apologies, no we realize that they are hard to remove, so here are replacements for the ones we damaged. Bottom line is that they wanted to charge over 400 dollars for a repair that should be done under warranty. When I investigated online, this particular problem with NV200 is pretty common. Really disappointed in the quality of service. Given the fact that they can’t manage upholstery clips, I am glad I didn’t let them do the $1300 service that they recommended which by the way, is not listed in my owners manual which I have followed religiously."

"Greg Murphy contacted me right away regarding a posted vehicle. It was ready to drive and easy to purchase. The CMAX Energi Hybrid 2014, I've been told has great mileage. Even the manager Joe contacted me to make sure I am satisfied. Answer: VERY!!! Celestine Fresno, Ca"