Foreign Autohaus

"FA is always reliable, on time and very reasonable. Rafa not only saved me $2K on an issue that we thought we had, but he also explained what what going on. Great customer service and communication."

"The required diagnostic work was done and the corrective actions completed in the time promised. In addition, they went over the whole car and each system to see if there was something else I need to be made aware of. I am happy with the work they did and will continue to use them for future repairs."

"Best car experience. They’re honest and fair (rare in this industry), less expensive than the dealership and very efficient. They give you a very detailed report on your vehicle that includes pictures and detailed descriptions that are easy to understand. Thank-you for taking such great care of your customers."

"Thank you for your teams patience and transparency with my car issues. Although you could not work on my car in the area it needed you referred me to someone that could. Also you charged a fair amount for all the work you did do. In today's climate,that speaks a lot and you earned my trust. Thanks."

"Posting this review here as on their site it was considered as "spam content": While I am sure the shop does a great job on cars, their customer service needs to change. I initially got there physically to request a quote on a specific item and was "kindly" asked to schedule an appointment so they could check the exact issue. I complied. I dropped my car off the following Monday at 8 a.m., mentioning again it was for a quote. I was told it would take about 2 hours to provide the quote, so I decided to walk to the closest coffee shop to get some work in. After 30 minutes, I received an email with a quote of $185, mentioning the issue I initially shared. I called them to understand, they explained to me the $185 is a fee to provide a quote, which was never mentioned to me; and I said that I did not approve of this, and they said that they are already working on the quote, so this is due regardless. 5 hours passed (1 p.m.), and I had no news from them; I decided to walk back to the shop to check on the status. After asking what is the latest, they told me they checked the car but now needed to make a few calls to get the pricing, and I needed to wait a little longer. I complied. After waiting 15 more minutes, I was given a price, and I kindly told that this was too expensive for me at the moment. We agreed that they would send me the estimate, and I could now go. However, I was asked $185, which I never agreed to, in order to get my car keys back, and I still have not received the estimate they promised (this happened this "morning" and now is 8 p.m.). They sent a report of the car's overall condition with the bill, which I guess is what the $185 was for, but I never asked for it or needed it. Next time, please explain what the appointment is for, and the cost. If I knew, I would have not booked an appointment, especially because you seem to provide estimates through email..."