Office Depot 40444 Winchester Road, Temecula, CA 92591

"I was greeted by an employee when I entered which is more like "yes we noticed you and are watching" than a genuine hello. I say this not out of paranoia but because the rest of the experience was lackluster. Large signs hanging from the ceiling over the sections of the store indicate categories of items. They are completely inaccurate. Signs indicating briefcases over printer paper, signs indicating photo and specialty paper hanging over spiral binders. I had to wonder the store for 10 minutes to find what their website indicated was in stock. It was there but took me a long time to find it. TLDR: find an employee, maybe the person that greets you, and ask to be led to what you want, this store is simply not organized. Don't waste your time relying on the signs like I did, just ask. Also, very this staff coverage. Shame on you Office Depot."

"Always shop here for many years now - everyone is so helpful and nice. They always have what I need and can help me with copies, packages, etc, etc!!"

"If it was an option,ZERO STARS. No customer service and a waste of my time. I walked in hoping to get thank you cards printed for my mother's funeral, but walked out with nothing. When I walked up to the printing service area, there was only one female employee already assisting a customer. I checked in on the computer to place me on a waiting list. At 6:15pm, I received a text stating my estimated wait time was 6 minutes. I replied back, to remove myself from the waitlist, at 7:35pm. I hung out near the printing service area for more than an hour and not a single employee talked to me. The only contact I received from office depot was a few text messages saying one person was ahead of me and that my estimated wait time was 6 minutes. I angrily walked out when TWO employees decided to help one customer who just walked up to the counter, even though they just sent me a text message about 5 minutes prior. Tonight's [rare] visit to office depot was such an upsetting experience that left me so angry and disappointed. It has definitely become a place I CANNOT rely on for any of my printing services."

"Lack of professionalism. This store always seems to have problems when it comes to customer service. The floors are always unclean, and it's never a welcoming environment to be in."

"Made a quick visit and was helped with a smile and courteous direction. In fact, this employee walked and showed me the exact ink roll I needed. This employee, #784239, was also able to speed up my visit by taking my payment via online ... I did not have to wait in line. Thanks Office Depot #609, you all are great! I will be back. :)"