Kroger

"I'm not a fan of Kroger's AI self-checkout process. I prefer shopping at Publix & other grocery stores. Where I am able to use their self-checkout services without being hounded by employees. Plus I get the option to bag the groceries my own way. I've worked in grocery retail for over 20+ years. I can professionally bag my own groceries 100 times better than any associate. I only shop here because of my mom. It's very rare that I shop here for myself. I used to work for the Kroger in Brentwood. But I would never again because the company couldn't afford to pay me enough to keep me. So yeah, I would definitely boycott Kroger in a heartbeat. Since the company itself believes that they can purposely buy out other companies. Truth be told that the only thing this company cares about is money & nothing else. Note: Kroger had also bought out Harris Teeter. As a former Harris Teeter employee. I used to work at the one located in Belle Meade, TN. I had to quit my job because they were being bought out of business by the Kroger Co."

"There are no human checkout lines. They are all self checkout lines. I tried to go on my lunch break, and I ended up being late coming back to work because it took so long. It was a comedy of errors as the belt had issues, the computer had issues, the poor guy nagging was trying to help… absolutely fiasco. Won’t be back. Whole Foods is just as bad. Publix just won ALL my grocery business. They check the items out for me, they bag them for me, and they even offer to take the groceries to the car for me."

"Where to begin with this place?! No regular check outs anymore, and everyone that works there is just standing around. Why am I scanning and bagging my groceries now, and on top of that the self checkouts barely work. I'll scan 4 items and then it needs someone to verify that I scanned them. Self checkouts are great for a few items but when you have a cart full and there's a line of people behind you they start to make less sense."

"Honestly I would give it zero starts if I could the fact that everything is self-checkout just takes away the personal part of shopping I don't know about you guys but I can't deal with that free labor for them f that in that case I'll just go to Walmart that's right down The only good part I have to say is a young man at the self-checkout help me out because I didn't want to ring my stuff.... It's just a simple as neither of us should have been put in that position"

"Employees are fantastic! Very friendly and willing to help! I Really enjoy the new checkout system. It's a self-checkout with a belt system. You check out your groceries the same way as you would with self-checkout, but the belt takes your items to a bagging station and a person at the end of the belt bags your items for you. It's very quick and efficient. Fantastic!"