Lowe's Home Improvement
3060 Mallory Lane, Franklin, TN 37067
Hours open
Monday:
6:00 AM - 9:00 PM
Tuesday:
6:00 AM - 10:00 PM
Wednesday:
6:00 AM - 10:00 PM
Thursday:
6:00 AM - 9:00 PM
Friday:
6:00 AM - 10:00 PM
Saturday:
6:00 AM - 10:00 PM
Sunday:
8:00 AM - 8:00 PM
Location & Phone number
About the Business
Lowe's Home Improvement is a renowned furniture store, hardware store, and home goods store located at 3060 Mallory Lane in Franklin, Tennessee, United States. With a wide selection of high-quality products and expert staff ready to assist with all of your home improvement needs, Lowe's is the go-to destination for anyone looking to enhance their living space. Whether you're searching for the perfect piece of furniture, tools for a DIY project, or stylish home decor, Lowe's has everything you need to make your house feel like a home. Visit us today and experience the Lowe's difference for yourself.
Reviews
"lowes responded to my former review with a note regarding contact them for help. I completed 3 surveys you sent me soon after purchase and called your customer service several times explaining what happened. That is when I should have received help with the issue."
"My aunt went to this Lowe's and bought a marble vanity for her bathroom and a toilet. The toilet was in the wrong place and they gave her a wrong price and when she questioned an employee for the correct price the employee and the manager were very rude and racist towards her. My uncle, who is white, came up and asked the same question and the manager was nice. This is unacceptable."
"Not the best experience today, although usually it's a decent store. Today, there were items mislabeled and mispriced. There was also a pretty large water hose left out in front of an exit. So, as I was leaving with a cart full of stuff including a 40 lb bag of bird seed, my cart stopped short. I have a large bruise on my shin because of it, and the customer service at the front couldn't be bothered."
"Lowe’s doesn’t deserve one star. We paid 33k for kitchen cabinets and our kitchen is a disaster. We were quoted 4-6 weeks for the process to be completed. It took five months. Of course, everything is everyone else’s fault. As a family of four, we spent thousands on having to eat out due to the negligence of Lowe’s and them completing our project. Our cabinets installation is now “complete” but we have cabinets and a hood vent that are cracking. Areas around the inside of our white cabinet doors that clearly were not painted. Trim pieces that don’t match the cabinets. It’s a joke! Our kitchen design had to change so that they could cover imperfections in the cabinets. Lowe’s has offered a minimal amount of compensation which we refuse to accept. Do yourself a favor and go with a local company. Stay away from Lowe’s for any installations, period! They are a joke and the higher up management has not handled the situation with the concern of the customer. It’s clearly about profit and hitting their numbers. As soon as you pay for the project you are completely forgotten about."
"Lowe's in Cool Springs was very well stocked. They actually had full shelves and some pretty neat stuff coming into the garden section. It's much better than the Lowe's in Columbia or Shelbyville which are the two I am most familiar with. Way bigger selection and actual stock on the selections that they offer. I will be going back tomorrow."
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