Flowers Baking Co

"7 hours waiting to deliver a load that was scheduled for 7am. Nobody was ready for it...almost like someone forgot to pay attention to scheduling."

"This company sucks. They don't answer phone calls or respond to customers. They stopped delivering bread to my company now I'm looking for another vendor"

"Yesterday I bought 3 loaves of Sun-maid raisin bread from their outlet store on El Paso street. The plan was to put them in the freezer and take a couple slices out at a time, as needed, primarily for breakfast. This morning I pulled two slices out and they were moldy. Yes, I know what mold looks like -- the discoloration, the fuzziness. Yuck. Totally lost my appetite and here an hour later my stomach still churns. I tried calling the outlet store at the phone number on the receipt, and the number to be found on the internet, but the phone just rang and rang, never to be answered. I thought I would give them a heads up, so they could have a look at what is on their shelves, so they could alert the bakery to have a look in production to discover what the heck is going on. Mold on bread is no venal sin. It is the big one. I doubt I will ever buy bread from Sun-maid, or the Flowers outlet store, again -- not until I remove that association between this company & mold. Years ago a national fast food hamburger chain had an outbreak of e-coli. There was a location near my house that I would occasionally visit, as it was convenient and, of course, quick. But after the outbreak I never went there again. Nothing they did, specifically, but the association persisted. Here they did do it themselves. I'll take the three loaves to them later & see what they say. Hopefully they'll at least offer a refund (& an apology). I'm not hopeful. They don't answer the telephone. What sort of business doesn't answer their phone when most likely it's a customer, or a potential customer, on the other end?"

"Contacted then about a donation to our BBQ Fondation for the Uvalde victims. They were extremely nice and very generous. Not to mention organized. Product was very fresh & delicious. One of our best experiences!"

"No overnight parking or restrooms for drivers. And no early deliveries. There's a security gate to pass through. It's right off the loop, go to fast and you will pass it. Be on time and all will be well. There's an industrial area on the next street over going North or truck lots around the area. As for the service and delivery times, I'm not able to deliver until the morning. So I'm 15.5 hours early and gotta wait. Come late and wait, come too early and still wait...that's trucking for you."