Plainfield Pet Resort

"I went for the first time today for nail trims and they were excellent. No wait, cheaper prices than pet supplies plus of PetSmart, and super friendly staff who were great with my dogs. I’ll definitely be going here for all my dogs grooming needs from now on."

"My dog comes here for nail trims and we have always been extremely happy with the staff and the services. My dog is not an easy one to handle but the groomers go above and beyond to keep him calm and do a great job with his nails. We recently had a need to board him overnight and were also pleased with the experience! Highly recommended!"

"My dog has been to this place a few times. We gave it a try because our groomer moved there. After our groomer left we decided to continue to give them a shot since the location is convenient. I will never go back there again for any services after my experience today. AFTER I dropped my dog off for the scheduled appointment the new groomer called and said the previous person under charged and the price would be $30 more. I told her that would be fine in the future, but they need to honor the existing price I have paid today since my dog was already there and this was not previously communicated. If the facility wanted to increase the price it should have been communicated before I left my dog with them. I asked to speak to a manager and was told there was not one there. I asked to have them call the manager and have her call me, but the groomer refused. This place is poorly run having no manager on duty or on call and changing prices after my pet is under their care."

"The place is going to renovation and growing at the same time. In terms of the groomers, I was assigned newbies which I wasn’t too thrilled about. The reason why I call them “newbies” is because they look towards the each other as they’re about to trim the nails and one asks, “do you want to do it?” And the other responds saying “umm no”. Not in a rude way, but a more uncertain/not confident on how to do it sort of way. Not a good feeling for customers. My advice is always have a seasoned person there and have a “newbie” shadowing and being transparent with the customers. But can’t wait to see how this resort grows!!"