Benjamin Franklin Plumbing

"The experience was wonderful. Mr. Randy was really patient with my adult son. He explained everything in detail so that he understood. Great customer service and fast response. I would highly recommend their services. Thank you and God Bless this company."

"I had contracted Ben Franklin Plumbing to move my gas line in my kitchen remodel. I was in communication with them for several months on the progress of the work. I scheduled and put a down payment on the job totaling around $3690 and confirmed a date and time. I received 10 reminders of the appointment time and date and on the day of nobody showed up. This is even after I had a text notification that the plumber was on the way at 8 am. After 4 hours of waiting I called the office. They then rescheduled the work for the following day. I had to call another company to dig the trench Ben Franklin had said they would do and never showed up. The other contractors worked until 9 pm digging my trench with the intention of Ben Franklin finishing the plumbing. The next day Ben Franklin came out and told me that they cannot do the work for the price agreed upon in the original quote and left me high and dry with a shrug of their shoulders and a “sorry.” Still waiting on my down payment to be reimbursed but this will take 3-5 business days. I would never recommend this company to anyone asking and cannot believe their lack of integrity. Photo below on where the work was at when they left me high and dry."

"Let's start with how amazing the Customer Service personal that I spoke with on the phone to book my appointment. She took the time to listen to my concern, understood that I needed someone this evening and was able to get someone out. Then the service personal they sent (after hours) was amazing, took his time to explain everything wrong with the Aqua booster/water heater. Then took his time to make the repair, to show us the repair was complered. Thank you Gio and Thank you to your coworker! *I didn't caught her name due I was so worried at the time of my call*"

"This was not the first time we call for Chris, he has done extensive work on our properties. We know that Chris is very knowledgeable and professional in his approach to plumbing. He is on time and keeps you informed as to what is happening . He knows the appropriate people and has a good working relationship with them this equates to a job well done and happy customers!!! Solomon and Emily Padilla"

"Great young man who serviced our water heater today. I talked with him over the phone and he explained all the options to me so I could make the most cost-effective decision now and in the future. Have already set up another plumbing upgrade with him and the company. Everything I have heard on the radio is factual regarding Benjamin Franklin plumbing and their work and most importantly their employees. The timeline from calling in the morning to the final work being done was a very good experience."