Amplify Credit Union
3600 West Parmer Lane, Austin, TX 78727
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About the Business
Amplify Credit Union is a financial institution located at 3600 West Parmer Lane in Austin, Texas, United States. As a credit union, Amplify offers a range of financial services to its members, including savings accounts, loans, and investment opportunities. With a focus on providing personalized and member-focused service, Amplify Credit Union strives to help individuals and families achieve their financial goals. Whether you're looking to save for the future, purchase a home, or grow your wealth, Amplify Credit Union is here to support you every step of the way.
Reviews
"Amplify provides excellent customer service and their customer service representative are knowledgeable of all products and services"
"We used Amplify to both obtain a HELOC loan for some home remodeling, and through their partners, lower our auto insurance policy costs. I highly recommend! The process for both was super smooth and efficient!"
"Terrible communication from the loan team - they doubled my monthly loan payments with out my knowledge and only called me AFTER my rates doubled to tell me that I was late on a payment that had been increased under the table. Again, complete lack of communication with clients, the account resolution manager was a jerk and said they are understaffed and unable to have relationships with clients because they had too many of them. Poor service, awful experience."
"I wanted to get a mortgage on my home to consolidate all my bill and was directed to Amplify from a bank stating their APR was lower than banks. Thanks to Amplify for working so hard to make this possible for me. Every person that was involved in my loan process were very professional, kind and respectful from start to finish. I would recommend Amplify to anyone."
"As a longtime account holder with Amplify, I am continually amazed about the level and quality of customer service. I am not surprised at how great it is, which it is, but that it only seems to get better. While I do hold accounts with other financial institutions, I always feel like I am more of a customer to sell financial products. And while it is true that as a credit union the situation is slightly different, I don't assume it will be better. More importantly, anytime I need to interact with a banker, they make me feel that I matter. It feels more personal. And I like that. I have always recommended Amplify and over the course of my time as a member many have taken me up on my suggestion. And the feedback from them is the same. They feel and experience that same level of service as me."
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