Austin Driving School

"Absolutely ridiculous. Scheduled a DPS approved road test at this location and arrived five minutes after the scheduled time due to significant weather and accident related traffic delays. After explaining the full situation to the extremely unprofessional front desk staff, was told that the appointment would need to be rescheduled for a $45 fee, in addition to the base fee. For being a driving school, this location has zero consideration for real world driving situations. They just want to steal your money; do not go to this location. The DPS ought to really reconsider what locations they approve for DPS road tests."

"-20/10- Absolutely trash! Very unprofessional and teaches unsafe practices as says we are expected to rush in the rain to get to appointment on time. Do not recommended there are places definitely ten times better. Sucks sucks sucks."

"I did my driving test here since dmv couple weeks ago. I called and made an appointment then passed. As long as you prep beforehand. You’ll do fine. My test just happen to be with the supervisor. The other lady that was there was nice as well. Tip which they make sure you don’t do it. Once you pass they give you a sealed envelope to take with to dmv. DO NOT open it otherwise you will have to do the test all over. The car was the Toyota coralla and which is an automatic. in the pictures. Tip they have cones there if you need to practice your parallel parking."

"I was really excited to start driving lessons but was only disappointed with this school. I had prepaid for in-car lessons.. My lesson was supposed to be today but I never heard from my instructor. I had to call the school to find out why my instructor never showed up to our lesson. Only then do I find out that the instructor was not able to make it because she had to take her son to the doctor that morning. My issue isn't that she had to take her son to the doctor. No that is understandable, life happens. My issue is that she was never given my number and so was unable to contact me to let me know she wasn't going to make it. Nor did the school make any effort to contact me either. This just shows how poorly coordinated the school is and their lack of communication between staff. I should not have had to call the school to find out she wasn't able to make it. A no show appointment is unacceptable, especially if it was prepaid. They require prepayment to make sure I attend the appointment they reserved for me. I expect the same from them. Someone should have called me. When I prepay, I expect service to be delivered. This was unprofessional. They really dropped the ball this time. I asked for a refund. I expect better."