Sergio's Auto Repair

600 Varsity Drive, Elgin, IL 60120

● Closed
4.2 43
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Hours open
Location & Phone number
About Us
Reviews
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Hours open

Monday:

9:00 AM - 7:00 PM

Tuesday:

9:00 AM - 7:00 PM

Wednesday:

9:00 AM - 7:00 PM

Thursday:

9:00 AM - 7:00 PM

Friday:

9:00 AM - 7:00 PM

Saturday:

9:00 AM - 5:00 PM

Sunday:

Closed

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Location & Phone number

600 Varsity Dr., Elgin, IL 60120, United States
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About the Business

Sergio's Auto Repair

Sergio's Auto Repair is a trusted car repair institution located at 600 Varsity Drive in Elgin, Illinois. With years of experience and a team of skilled technicians, we provide top-quality automotive services to our customers. From routine maintenance to major repairs, we are dedicated to keeping your vehicle running smoothly and safely. Visit us today for all your auto repair needs.

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Reviews

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Rating (required):
Daniel:
5

"I had my radiator replaced for way cheaper then I was quoted anywhere else, and way quicker then what I thought it would take. Great service with a great price and quality work."

almost 3 years ago
John Boznos:
1

"Just picked up my Lexus from here. Needed brake pads changed out. Bought them myself and figured I'd just drop it off and get it done quickly and avoid getting up-charged on price for parts. Was told I'd get a call back about pricing. Hours passed so I called. Turns out the service was done already even though I wasn't contacted. Asked the price, Sergio said $250. I would've never agreed to that but the service was rendered. Asked him why he didn't call me about the pricing beforehand but avoided answering. I get there and he said he'd only charge $200 as if that makes up for that business practice. Got in my car and my brake wear light was still blinking. He stated it was the front left caliper that was causing it so that's why he couldn't replace that respective brake pad. All this after a frustrating day of no communication and false promises of being called back. Ultimately decided to give him the benefit of the doubt. That brings us to today. I brought the car back for the caliper and remaining brake pad. He told me he'd only charge for the caliper (quoted at $125 previously). I was told I'd get a call back but had to reach out before they closed to see what was up. He told me it was finished and that the cost was $160. Why did the price change suddenly? He informs me that light is still on because of the sensor and to solve that would cost $111 for the last. A simple search online reveals a pair of sensors are $12. I understand they need to make a profit but that's just extortion. Why I gave him the benefit of the doubt, I don't know. Truly feel ripped off and I won't be going back to change my sensor or for any future business."

almost 3 years ago
Alicia:
5

"Sergio's Auto Repair has been our go to place whenever our cars need to be fixed. We have been using their services for 15+ years and Mr. Sergio has never disappointed us! Flexible and reasonable prices for the work done! We recommend his shop to everyone, Mr. Sergio is amazing at what he does, very friendly, kind and will always welcome you with a smile! He's an amazing person!"

almost 4 years ago
Daisy Price:
1

"I don't know how this shop could get 5 stars from someone a little odd. My father and I recently I had been going to this shop because they are less than a couple miles from me. My father was the one that would complain from his services and his customer service. He overcharged my father multiple times for things that my dad knew how to do, but he did not have the equipment required to do these things hence why he went here. Regardless of that, the two times I went he would tell my dad and I that he was too busy and that he wouldn't get to my car for a week or so and to call him in 2 days. I needed to figure out why my check engine light had been on and when he supposedly fixed it the light came back on after a couple of days. Only $600 later. I would never recommend this place to anyone."

more 8 years ago
oscar cruz:
1

"Asked him to replace a clutch on a 1990 honda crx i wasnt using the car at the time so i told him to change it whenever he could. I had that car there for half a year. They would call me that they finished with my car every month or so and even i went to pick it up they tell me they havent even started.everytime they called telling me it was done and if i didnt come pick it they would start charging me for the space taken up. The last time i went to pick it up after they told me they were finished i couldnt even take it out of the lot it was in pieces they ended taking my money and the car because of supposedly money i owed them from the car sitting there. The car wasnt worth alot but still never coming back after horrible service. Stay away from this shop you will find better service anywhere else."

more 9 years ago
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