Culver’s

"Food is good but don’t plan on being acknowledged in a speedy manner if you placed an order online for curbside pickup. The first time I ordered curbside pickup it took them 15 minutes to bring my order out and this most recent time I waited 20 minutes (I was trying to be patient as it was a Saturday afternoon) before calling. The first time they forgot the ice cream from my order of which was like soup by the time I went right back to pick it up. This time the ice cream was decently melted by the time they gave it to me signifying that my order had probably been made ahead of time and was just sitting like I did in the parking lot waiting for it to get to me. My advice, don’t order curbside thinking it will be faster or quality."

"This location is very quick with their order fulfillment time. However, you know they make the food fresh every time. I loved the 2 piece fish dinner plate. The fish was hot and freshly fried, and the fries were very good. The Cole slaw is surprisingly good as well. The root beer here is the best and isn't too sweet. Overall a great dining experience overall."

"Ordered a butter burger with bacon and cheese and chicken strips. Order came out, no bacon on the burger and completely forgot the chicken strips. They even put the dipping sauce in the bag so I know they saw the order. This place was not busy at all either. No reason for them to mess this up. Management did not seem to care. When I went back to have them correct my order a couple of the kids were standing around laughing at the situation. Real professional. The reason I come here is because most of the other fast food chains around here are terrible. I guess this place is following the trend. CHECK YOUR ORDERS BEFORE YOU LEAVE!!!"

"Our food was cold and we were missing several items with our order. We had to go back to the counter twice to get our orders corrected. Management is not paying attention here. My sad cold burger was probably made yesterday. Too much competition in the area to make these kinds of mistakes and continue to think you'll be around. They hire young kids that are afraid to come out from behind the counter. Management needs a locker room halftime talk."

"Been to at least 10 Culver’s restaurants all over the region and never was I disappointed like I was today. The size of my fries and then my steamed broccoli were half of what they should be! I decided to go and talk to the manager who said her name is Alecia, she said that all of them are halfway full because that is their portion size. I asked for a full cup and was told that since all of their broccoli cups are halfway full, she would only be able to give me another cup and I could then keep the initial one. She said all this in a condescending way as if I was some greedy person who is asking for more than they paid for. I told her that I would like what I paid for, not more not less. She then went to the back and another employee came out with a cup and just gave it to me. Upon checking it, it was also not even halfway full. I then came back and wanted to let Alecia know that I will be reaching out to corporate which I will. Upon leaving the front counter and walking to the door, the person who said is manager and that her name is Alecia could be heard laughing. I never got even “I’m sorry” and I did not get what I paid for. I will never be back to this location and will be calling Culver’s corporate to make sure that this is not something they condone and it is just a restaurant which I hope they will address this issue with, to ensure the Culver’s continues to be best fast food restaurant, where yes you pay more but you get a better product and not paying a lot and getting not even half of what you paid for! I just hope that this will not be starting to be a norm for Culver’s because if so it would be a shame!"