The At Fountain Lake

"Very professional staff and a great place to live. I will definitely refer family and friends to come join the community. A wonderful place to call home!!!"

"Plumbing issues all summer long has become a nightmare and to learn the water will be shut off again this Friday (Labor Day weekend) is ridiculous. The last couple of months water was shut off one weekend out of the month minimum. The plumbing issues are horrible it has become a weekly issue lately. Also, had AC issues the entire summer and was told it's hot outside. That's laughable Houston summers are always dreadfully hot. AC on 70, thermostat never moved showing 82 and running all day and night. AC bill was extremely high for two months. Finally after constantly complaining my AC unit was replaced a couple of weeks ago. I basically went through the entire summer in a warm apartment. Refrigerator handle broke twice. Finally maintenance drilled a screw in it. Talk about ghetto. What I can say is that it's a quiet community. However, I did just find out from a neighborhood a car was vandalized all 4 tires slashed and window busted out. Never received a notice from the office though."

"Furniture is quite old. Damaged cupboards made complaints 1week already no response. Technician told me he will come after 1hr but now almost 9days he didn't came. Some cockroaches in kitchen. Didn't got main entrance gate 2nd remote until now. Parking issue after 8pm need atleast 20-30 minutes to find parking. Checkin experience ia good, ms. Malana is very cooperative. Overall good but might be will think twice to renew this lease."

"It hasn’t been a very positive experience so far. The apartment is infested with roaches— all in the kitchen, on and in the cabinets, walls and countertops, in the pantry, inside the washing machine, in the bathrooms, and in the main living area. We haven’t even felt comfortable to cook because of the roaches all through the kitchen and on our things. You pay for pest control monthly as part of fees, but you have to request the service. So I’m guessing the previous renters did not have regular pest control and we are paying for it now. Or the residents directly around us are not keeping up. The dryer and ice maker are still awaiting repair. My bedroom door won’t close. And the parking is a nightmare. There’s not enough general parking for all of the residents. There’s a waiting list for the covered parking, yet there’s usually about half the spaces open in the covered parking. The office staff is friendly which so far, has been the only saving grace for this establishment. I hope things improve, because as of now, I don’t feel comfortable in my apartment and don’t want to be here as much as possible."

"I have had a great experience living here. I love my apartment. By far the best I've had. My family loves the safe and quiet atmosphere and I haven't had any issues. The convenience having a two car garage almost has me thinking I'm ready to buy a house. Definitely no parking issues for me. Gotta love it....."