Isla Grand Beach Resort

"The rooms on the side of the main tower are run down. Needs remodeling. The huge garbage container by our entrance parking lot was overflowing and smelly. Ants on balcony, smoking, vaping everywhere. We could not leave the balkony doors open. The big pool was closed. Ice machines out of order. The location is great. Pickle ball courts are good. All in all, it is catering to young, party loving people."

"Location is amazing! We stayed there for 3 nights. The hotel is old and unkept. The lobby walking towards the pool smells like sewage. Housekeeping was poor. They only emptied trash and called it a day. Also, our TV still didn't work even after calling maintenance. The room looks nice at first but then started to see broken down details. The saving grace, beds are extremely comfortable. The restaurant on site had great service and view. The wait for food took long but since we were on vacation, we didn't mind too much. Overall, hotel is closer to 3 stars until housekeeping and maintenance improves."

"Terrible experience here. Booked the hotel specifically for the pools and hot tubs, but when we arrived, the hotel check-in attendant informed us that one pool of two pools was closed for maintenance. We asked if the hot tubs would still be open and we were told yes, though that was not the case. The hot tubs were also drained and closed. Then, two nights into our stay, we came back to our hotel room to find an overwhelming smell of toxic fumes like paint thinner. It was so terrible that even after having the patio and front door open for an hour, it was still so thick that it burnt our throats. It was an unsafe environment. The hotel front staff offered us a downgraded room in lieu, that was literally a room with a view of a brick wall. Terrible experience. Unsafe experience."

"My wife and I stayed here last Saturday and Sunday, nice hotel....yes it is an older hotel but they seem to take care of things, our room was nice and we had a view of pool area. Nice having a Starbuck on-site. We ate at the restaurant one afternoon food was good and drinks were cheaper that we thought. Had a nice view of the pool from our window table. We would stay here again."

"Upon arriving at the Isla Grand Beach Resort, you are immense in the pure beauty of the hotel. The hotel is an older hotel, as you can tell by the interior and decor that is throughout the hotel area. I was immediately greeted upon my arrival, which is a huge plus as it shows they care about their guests. Upon arriving at my room, the room was clean and well set up. I was a bit disappointed as there was no microwave in the room. My room had a patio facing towards the two pools the hotel has. The pillows were small, but since I had two beds, I was able to get comfortable. My second night there, I was greeted by ants. I'm not a fan of ants, and I did let the front desk know. After arriving back to my room later that day, the ants seemed to have multiple. Talked to the front desk, and after our conversation, I was moved to another room. The second room was clean and very similar to the original room I had. I liked that the hotel had its own access to the beach. Simple walk, and you're there viewing the ocean and able to get in. When I got into the beach water, it was fresh and warm. After the beach adventure, I went into their "heated pool." The pool water was definitely colder than the ocean water. The first pool they had, that watter appeared to be much warmer than their heated pool. In the heated pool, there were missing tiles along the pool and cracks. Didn't stay long in the pool. The hotel does have two bars located inside, a gift shop, and a pool side bar. I didn't use any, so I can not comment on the bars. Overall, I enjoyed my stay, and the friendly staff helped out so much. I definitely want to go again, but this time, instead of doing a business trip, do it as a personal trip. I love the brick path the hotel has outside to get to the rooms."