Palacio Furniture 3

"DO NOT SHOP HERE!!!!!! they are con-artist and liars. It is a trap!! Went into the store in Arlington the salesperson Jafer said he was ordering a different color in the one I wanted from inside the store it was delivered the items felt like cardboard with unfinished upholstery NOT the same quality as the display. Went to the store to at least get an apology they threatened to call the police and told me ALL SALES ARE FINAL even the ones they sold under false pretense. Again stay AWAY!!!!!! In addition the delivery was scheduled for Jan 2 I was not informed that is was changed until January 4th only found out because I texted to ask the time frame of the delivery the day of agreed date. Finally got delivered they showed up with nothing to assemble the legs of the sofa set. Had to wait for them ti leave and come back ti finish the assembly. Again the quality in the store was not the one I got. Staples showing, cushions twisted the arms are maybe 4 inches wide in store it was at least 10 inches. POOR CUSTOMER SERVICE* CON ARTISTS***LIARS"

"Great customer service! Quick delivery time. The guys came in and set up my furniture within 45 minutes . I will continue to purchase the rest of my house from this store. Good quality furniture!"

"Excellent service, products and most importantly friendly attitude. We had a minor issue and they responded quickly and thoroughly. I highly recommend them and look forward to buying more furniture from them."

"I recently had the pleasure of shopping at Palacio Furniture and I must say that my experience was nothing short of exceptional. From the moment I walked through the doors, I was greeted with a warm and welcoming atmosphere that set the tone for a fantastic shopping experience. The customer service at Palacio Furniture was outstanding. The staff was not only knowledgeable about their products but also genuinely eager to assist and ensure that I found the perfect pieces for my home. They took the time to listen to my needs and preferences, providing valuable insights and recommendations without any pressure to make a purchase. What truly stood out for me was their willingness to go the extra mile. They patiently answered all my questions, offered design suggestions, and even provided me with fabric swatches to help me make the right choices. This level of dedication and attention to detail made me feel like a valued customer. The store's selection of furniture was impressive, with a wide variety of styles and price ranges to choose from. I was able to find exactly what I was looking for, and the quality of their products was apparent. It's clear that Palacio Furniture takes great care in curating their inventory. Moreover, the delivery and assembly service provided by the store was top-notch. The delivery team was punctual, efficient, and handled my new furniture with care, ensuring it was assembled perfectly in my home. In summary, Palacio Furniture offers not only a fantastic selection of furniture but also outstanding customer service. They make the entire shopping experience a pleasure, from start to finish. I highly recommend this store to anyone in search of quality furniture and a delightful shopping experience. I will certainly be returning for any future furniture needs. Thank you Aidana for leading with strong confidence!"

"When it comes to Furniture buying check them out. I don’t really like writing reviews but when something is great let’s tip our hats and commends people selling good quality. In short, I got the best deals with them not the quality alone. Take a look at this simple room if I told you I didn’t have to break a bank to get it you won’t believe. The hospitality of the Aidana is something I won’t go without commending. Thanks a lot!.Adiana of palacious hope to see you again for my Tv-Stand"