Spoiled Hair Lounge

"The stylist here are knowledgeable about hair care and professional. Crystal keeps my pixie cut classy and healthy."

"This salon has been my hair home for over 15 years. I trust these two women with my life. They are the most professional and kind people to have ever taken care of my hair. I encourage anyone who’s looking for a permanent hair home to come here and leave beautiful."

"Worst experience with a hair salon in my entire life. My appointment was booked for 2:30pm and I left the salon at 9:00pm. There's no reason any client should be in a salon for a total of 7 hours for their hair to be styled. 5 or 6 people who entered after me got their hair finished before I did. Tracey was talking about how my hair was nice and how it would be easy to finish, that was around 4:00pm. I understand that the stylist has to rotate clients to try and get them out as quick as possible. Its just not fair that clients who booked for a later time get priority. I was the last client in the salon, I did not receive any compensation. Would not recommend going."

"UPDATE AFTER OWNER'S RESPONSE: I will not be returning. I am humble enough to explain my situation of my hair with the public. I literally praised her and was just met with disrespect as a reply. I rated her 5 stars and gave an honest review which should now be reduced as she seems to feel offended at my con, rather than admitting to it. She overbooked in the morning. It's not the worst thing in the world to be upset about to write such a negative response. On Styleseat, the traditional sew in comes with everything she listed (shampoo, blow-dry, braiding, sew in) for 2 hours. The Olaplex treatment, she has listed as 15 minutes, which I paid for separately. The trim WAS HER IDEA, and there was no mention of payment to be made, as I could have certainly paid for it. 10am to 2:30pm, without styling is longer than the time she had listed. THAT'S JUST THE TRUTH. At the end of the day, she overbooked. The fact of her being upset about it and making it seem as if I have made the worst review possible here, makes me rather go elsewhere. Take the 5 star and be grateful, not miserable. Yeesh. -------------------------------------Original Review----------------------------------------------------- The hairstylist I had booked is Crystal. My hair is severely damaged and I needed help right away. She took me in and treated my hair, explained my texture, and gave sound advice. I am grateful for that! So pros and cons! Let's get the elephant out the room and start with the con. It seems that she's okay with overbooking, so even if show up on time or a little early, you're going to be backed up. I arrived at 9:45am and left at 2:30pm for an olaplex treatment and a traditional sew in. So, if you're on a strict schedule, either you need to let her know or choose someone else. Now for the pros! The environment was so amazing. Strong and confident, a team of two women make the absolute comfortable place to talk and relax. While they can't control the customers, they keep conversations going to stem away from negative things. They listen and are open to all individuals. She washes very gently. It is amazing. For styling, the sew in was done flat and unnoticeable. I kept the natural wave of the hair instead of the flat iron curls. My real hair is damaged so even though the braids hurt a bit, that could have been just me, as she needed to add hair for it being broken, thin, and short. Crystal is now taking care of my hair and I cannot wait to see the results in the future."