Domino's Pizza

"To be fair, I didn't visit this Domino's. But I've visited others. So I give them a 3 for food and atmosphere as they are all similarly operated. I gave them a 1 star because of an alleged member of their management team. It's possible he is NOT there, and if that is so I'll remove this. I was in the McDonalds just west of them about 50 yards this morning. There was young mother and a small child right by the counter eating. As was I. A male in his potentially late 40's to 50's with longish grayish black hair came into McDonalds and asked that someone take his order. The McDonalds Manager stated we're extremely busy, I have employees who aren't here, please use the kiosk to order and we'll get your food out. The man didn't like that. He stated, Look, I'm the Domino's Manager, you need to come take care of the customer. Suffice to say, things rapidly deteriorated. He kept saying I also manage a restaurant, Domino's, and you need to take care of your F'ing customer. He continued cursing and the McD's manager said you can leave, I'm not serving you now. And if you don't I'll call the police. The man ultimately left, but two very notable impressions were left with the folks in McDonalds. 1. He was a rude, intolerable, and vile person who didn't mind using foul language in front of kids and lady's. (I'm a retired Army First Sergeant - I'm familiar with and guilty of the same language, but NEVER in front of strangers, ladies or children). 2. If he represents Domino's, I want no part of Domino's. If he is truly one of that stores managers, the franchisee / owner would do well to get rid of that man ASAP. He has no business in the hospitality industry."

"Excellent service. I spoke with a gentleman named Harrison. He was more than accommodating. I’m definitely going back."

"I walked into this location today for lunch take-out and the one person in the store took my cash order then walked over to prepare the food without changing gloves. When I requested that he change them before preparing my food, instead he ran them under water for one second then continued to put the food in the oven. I asked for a refund he said they do not give refunds on cash orders (I do not believe that is true) but that he could make another order with new gloves, so I agreed. He put the second order in the oven and ended up throwing away the first order. The waste of time and product would have been avoided if he would have been sanitary in the first place and put fresh gloves on to prepare food after touching money. He handed my take-out order to me with a mumble and no apology. I would not recommend nor will I ever go back. Very poor customer service."

"Absolutely disappointed with the level of customer service from this place tonight. We regularly order from here but sadly, tonight will be the last time. After waiting for our food for over an hour, we called to follow up with why our order hadn’t been moved into the next portion of the delivery status. After 3 phone calls to the store, and being hung up on each time, I decided to Drive to the store to see what is going on. Upon walking in, I was not greeted with a warm welcome. I told the employee that I was checking on status of a delivery order from over an hour ago. I said “I’ve called 3 times to avoid this trip, but sadly you have hung up on me each time I have called” He goes on to say “I’m the only one here. After a few more heated words and a failed attempt to Find our pizza, he admits he is the store manager and that he can’t help us. I tell him. Never in my 15 years as a retail store owner have I ever treated customers the way he did and he should be ashamed of himself. He continued to yell and scream at me as I walked out the door and I was over it at this point. I would not recommend this place to anyone looking for fast, kind and or adequate service. Because they failed miserably in all 3 categories."

"I ordered the bacon cheese tater tots, and also the chicken bacon cheese dish. I ordered without specific toppings, when arrived it had the toppings on them that we didn’t want, and also the bacon wasn’t done nor was the chicken. I called the store manager apologized, and he was having more sent back out to us. When it arrived the bacon and chicken wasn’t cooked throughly once again."