Genesis of Round Rock Service and Parts
2405 North Interstate Highway 35, Round Rock, TX 78665
Hours open
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM
Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
8:00 AM - 5:00 PM
Sunday:
Closed
Photos
Location & Phone number
About the Business
Genesis of Round Rock Service and Parts is a one-stop destination for all your automotive needs in Round Rock, Texas. Located at 2405 North Interstate Highway 35, our institution offers top-notch car repair services, high-quality replacement parts, and a fully stocked store for all your automotive needs. Our team of experienced technicians is dedicated to providing excellent customer service and ensuring that your vehicle is running smoothly and safely. Whether you need a routine maintenance check or a major repair, Genesis of Round Rock Service and Parts has got you covered. Visit us today and experience the Genesis difference!
Reviews
"Great experience, Andy and Victoria are awesome! I was bringing in my g70 3.3T for an issue. Much better experience than the dealership down south (Genesis of Austin). They called me to let me know when to bring car in instead of sitting for weeks and they also offered me a Uber ride home (no loaners available). Can’t wait for a stand alone Genesis dealership!"
"Bought a new Genesis GV80 from Genesis of Roundrock. The air conditioner stopped working 4 months later. I had to wait 2 months to get it in the shop if I wanted the loaner vehicle included as part of "Concierge Service". Repair took 5-6weeks, but unfortunately about 4months later the air conditioner stopped working again. Another 2 month wait for a loaner to be available... Another several weeks in the shop... I get the feeling it'll be back in the shop in about 4 months. I may let Genesis of Austin service my vehicle next time. Update 28-Jan: I was pleasantly surprised how quickly my initial Google review in December garnered a response from the owner. I provided my contact info to him on 22-Dec via email and I'm still waiting for him to reach out regarding my concerns 5 weeks later. I guess I'm getting the "Concierge" level of service from the management as well... But hey, at least it looks like they are actually concerned about the customer experience on their Google review."
"As always the service and parts department never disappoints. The customer service representatives always greet me with a smile and are very concerned about even the smallest need. Thank you all for making my visits so painless. Andy and Victoria are the best!"
"Andy and Tori are awesome! A great team and they take care of me every service and with what seems to me, special attention… which is probably experienced by everyone, now that I think of it! But I truly appreciate them being the face of Genesis for me!"
"I had the best experience with Genesis of Round Rock. I utilized the valet service for an oil change and tire rotation. It was so easy and I didn't even have to leave my house. Reminders were sent via email/text and easy text/call communication for pick-up and drop-off on the day of service was perfect. They even left me with a rental call while mine was getting serviced. Plan ahead and make your life easier!"
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